Software Engineer III - Application Support
Salary
$94,700.58 - $144,524.90 Annually
Location
100 W HOUSTON ST, SAN ANTONIO, 78205, TX
Job Type
4A Full-Time
Job Number
2026-01249
Department
ITSD
Opening Date
08/11/2026
Closing Date
9/30/2026 11:59 PM Central
Grant Funded
No
FLSA Status
Exempt
- Description
- Benefits
- Questions
Job Summary
Under general supervision, is responsible for designing, developing, coding, testing, implementing, and supporting software products (application software and systems, end user applications, systems software, mobile/web applications, database products, etc.) that are delivered on time and within budget. Delivers expertise in a range of areas, including product licensing, systems design, testing and implementation of software systems and data flow designs to create the design for a new system. May be assigned to either development,involving writing new programs, or support functions, involving upgrades, multiple enterprise systems. Exercises technical supervision over assigned staff.
- Applicant must reside within 100 miles (2 hour commute) of the City of San Antonio.*
Work Location
City Tower - 100 W Houston, San Antonio, TX 78205
Work Hours
7:45 a.m. - 4:30 p.m., Monday - Friday; on-call evenings and weekends as required
Essential Job Functions
- Plans, develops, builds, and supports complex systems, applications, and solutions in the software life cycle that may have multiple enterprise system-wide or platform impact and integrates across the enterprise and involve multiple technical environments and disciplines.
- Troubleshoots escalated support problems for existing multiple enterprise information systems, performs root cause analysis and impact of the defect, and applies operation break fixes and other proactive maintenance activities until permanent solutions can be implemented.
- Leads the technical evaluation and selection process for improving multiple enterprise system, platform, and application performance by overseeing and participating in gap analysis studies, feasible alternative solutions, and recommending and/or approving the scope of modifications.
- Coaches and mentors other Engineers and applies a broad knowledge of principles, practices, and procedures to complete complex software engineering assignments across multiple enterprise systems and platforms.
- Leads planning efforts with management.
- Coordinates and works on multiple cross-functional initiatives, systems, applications, teams, product, and/or project and serves as an internal advisor.
- Designs, develops and sets standards and expectations of technical requirements gathering relative to software systems.
- Reviews, recommends and implements changes and enhancements for improved systems, applications, and/or platform availability, reliability, and performance.
- Oversees configuration management process to baseline code updates and develop software using Agile software development processes across multiple enterprise systems and platforms.
- Performs related duties and fulfills responsibilities as required.
Job Requirements
- Bachelors Degree from an accredited college or university.
- Seven (7) years of work experience in software development and/or software analysis.
Preferred Qualifications
Seven years (7) of experience in database design and support, as well as developing, implementing, optimizing, and maintaining complex software solutions, including deploying and debugging complex systems.
Experience working in an agile environment.
Knowledge of software engineering principles; multiple programming languages such as JavaScript, VBScript, CSS, HTML/DHTML, VB, jQuery, Ajax, Java, JSON, .NET, and C++; DevSecOps practices, and experience working with Microsoft SQL and Oracle databases.
Skills in diagnosing and resolving system issues, as well as developing, implementing, and supporting vendor (COTS) products.
Ability to leverage modern architectural principles to design modular, flexible software solutions.
Applicant Information
- Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
- Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
- Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
- If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
Knowledge, Skills, and Abilities
- Knowledge of the practical application of software engineering and technology, including applying principles, techniques, and procedures to the design and production of software products
- Knowledge of DevSecOps principles and methods
- Knowledge of programming languages, including JavaScript, VBScript, CSS, HTML and DHTML, VB, Ajax, JAVA, and C#
- Knowledge of Microsoft SQL and Oracle databases
- Knowledge of Microsoft Visual Studio 2008 or higher
- Skill in identifying and solving system problems
- Skill in preparing data structures, flowcharts, and logic flow diagrams
- Ability to leverage modern architectural principles to design modular, flexible software solutions
- Ability to communicate clearly and effectively
- Ability to create both technical and non-technical end-user documentation
- Ability to perform all the essential functions of the position, with or without accommodations
- Ability to work primarily in an office environment
Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.
For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:
http://www.sanantonio.gov/hr/employee_information/benefits/index.asp
Note:
- Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
- Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.
Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.
If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.
01
Are you a current regular full time or part time CoSA employee?
- Yes - I am a Full Time City Employee.
- Yes - I am a Part Time City Employee.
- No - I am not a Full Time or Part Time City Employee.
02
Are you a veteran or active member of the armed forces?
03
Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?
- Yes - SA Ready to Work Program
- Yes - Train for Jobs SA Program
- Yes - Both Programs
- No
04
What best describes your highest level of education at the end of the current semester?
- Some High School
- High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
- 30+ completed semester hours (credits) from an accredited college or university
- 60+ completed semester hours (credits) from an accredited college or university
- Associates Degree from an accredited college or university
- 90+ completed semester hours (credits) from an accredited college or university
- 120+ completed semester hours (credits) from an accredited college or university
- Bachelors Degree from an accredited college or university
- Masters Degree from an accredited college or university
- PhD, JD, or other Post Graduate Degree from an accredited college or university
- None of the above
05
How many years of experience do you have in software development and/or software analysis?
- None
- Less than one year
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
- 6 years
- 7 years
- 8 years
- 9 years
- 10 years
- 11 years
- 12 years
- 13 years
- 14 years
- 15 years +
06
Do you have a valid Drivers License?
07
Which best describes your level of expertise with product development/implementation, and/or support of complex software solutions:
- Beginner Experience
- Intermediate Experience
- Advanced Experience
- Expert Experience
- None of the above
08
Which best describes your level of expertise with software engineering and technology, techniques, and procedures.
- Beginner Experience
- Intermediate Experience
- Advanced Experience
- Expert Experience
- None of the above
09
Which of the following skillsets do you have at least seven (7) years of working experience with? Select all that apply.
- Software Development and/or Support of COTS products
- Java, JavaScript, VBScript, CSS, DHTML, HTML, Ajax, C++, Python, Json, .Net Framework, or other programming languages
- MS SQL, and/or Oracle
- Development, Configuration, and Support of COTS product software
- Saas configuration background
- Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) concepts
- Technical support
- Visual Studio 2019 or higher
- Release, change, configuration and incident management
- TFS
- Standard integration tools and methodology
- Identification and resolution of technology problems
- Preparation of data structures, flowcharts, and logic flow diagrams
- Development and application of system migration procedures
- None of the above
10
Describe your experience working on multiple projects simultaneously. How do you organize and prioritize your work to ensure that you and your team meet deadlines? If you do not have related experience, answer "N/A".
11
Identify and rate your level of expertise working with any of the following products: Remedy Accela Civic Platform Verint 311 Symphony Integrated Library System OneMeeting FasterWeb SSRS
12
Identify and list your experience and level of expertise supporting any vendor products not listed above. If you do not have related experience, enter "N/A".
Required Question
Employer City of San Antonio
Address Human Resources Department
San Antonio, Texas, 78205
Phone 210-207-8705
Website http://www.sanantonio.gov/HR/CareerCenter.aspx