Software Engineer, Global CRM Platform

TikTok Inc

  • San Jose, CA
  • 16 days ago

    Highlights

    You ll work alongside a global team of product managers located in TikTok s major markets to build innovative sales, marketing and analytics tools to increase user adoption and satisfaction. The goal of the Customer Growth team is to build a stable, flexible and intelligent CRM platform, improve commercialization efficiency and client satisfaction.

    Numbers & Facts

    LocationSan Jose, CA

    Description

    The goal of the Customer Growth team is to build a stable, flexible and intelligent CRM platform, improve commercialization efficiency and client satisfaction. We are seeking self-motivated Software Engineers to develop an excellent platform for our clients and sales all over the world.

    Leveraging your knowledge of CRM system architecture, you ll work hands-on in a fast-paced environment to engineer solutions and actionable recommendations to develop TikTok s proprietary CRM into an enterprise-grade, market-leading platform. You ll work alongside a global team of product managers located in TikTok s major markets to build innovative sales, marketing and analytics tools to increase user adoption and satisfaction.

    In this role, you will work on:

    • Backend development of TikTok s proprietary CRM platform.
    • Turn TikTok s proprietary CRM into an enterprise-ready, market-leading SaaS platform leveraging best practices from the industry.
    • Understand users personalized requests and come up with scalable technical solutions.
    • Build a globalized CRM System with high performance and availability across multiple regions. Minimum Qualifications:
    • Bachelor s degree or above in computer science or related fields. 1+ years of experience building scalable systems.

    Preferred Qualifications:

    • Familiarity with Elastic Search and key/value stores (Redis, Memcached etc) is a plus
    • Familiarity with Message Queue (Kafka, RabbitMQ, RocketMQ etc) is a plus
    • Familiarity with CRM platforms and Ad Sales automated processes is a plus - Professional experience with Java is preferred.
    • Professional experience with Spring Boot and/or other Microservice frameworks is preferred
    • Professional experience with relational databases (MySQL, Postgres etc) is preferred

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