Software Development Process Engineer Software Quality Governance

Strong hands-on experience with root cause analysis techniques and quality control tools, including 5 Whys and Fishbone analysis. Ensure defined software quality assurance parameters are achieved and process adherence is demonstrated through first-pass yield analysis.

Benefits:

• 401(k)

Software Development Process Engineer - Software Quality & Governance
Location: Erie, PA (Onsite)
Relocation: Open

Duties and Responsibilities

• Tailor, define, document, and deploy applicable software development processes across engineering teams.
• Establish and implement relevant software quality metrics to measure process effectiveness and adherence.
• Drive continuous software process improvement initiatives to improve engineering quality and consistency.
• Monitor software quality assurance performance, prepare governance reports, and highlight potential risks.
• Conduct software process gap analysis and identify opportunities for improvement.
• Perform root cause analysis using quality control techniques such as 5 Whys, Fishbone diagrams, and other applicable methods.
• Ensure defined software quality assurance parameters are achieved and process adherence is demonstrated through first-pass yield analysis.
• Develop and maintain software process documentation aligned with organizational quality standards.
• Provide training, guidance, and coaching to engineering teams to ensure software process adherence.
• Work with engineering stakeholders to implement standardized development practices across different teams and environments.
• Support process improvement initiatives through measurable quality metrics and corrective actions.

Required Qualifications

• Approximately 10-15 years of overall experience in Software Development or Software Quality Assurance.
• Minimum 5 years of experience in Software Quality Assurance or Software Quality Governance.
• Strong experience defining, implementing, and improving software development processes.
• Experience working with multiple software development methodologies, including Waterfall, Iterative, and Agile.
• Proven track record of implementing industry best development practices across different work cultures and environments.
• Experience leading projects of varying size and complexity using multiple development processes.
• Experience working with Quality Management Systems (QMS) in large, matrixed organizations.
• Demonstrated experience using software development process improvement techniques to drive organizational change.
• Strong hands-on experience with root cause analysis techniques and quality control tools, including 5 Whys and Fishbone analysis.
• Proficiency in Microsoft Excel, Visio, and related process documentation and reporting tools.
• Strong leadership, training, coaching, and stakeholder communication skills.
• Excellent written and verbal communication skills.
• Educational background in Engineering or Software Development.
• Ability to manage multiple priorities while maintaining process quality and delivery timelines.

Preferred Qualifications

• Experience developing internal tools or reporting solutions using Power Apps, Power BI, Python, or similar technologies.
• Experience supporting software process governance across multiple engineering teams.
• Experience developing quality metrics, process improvement reports, and governance dashboards.