Software Development Manager, Amazon Optics, Amazon Optics

The Amazon Optics Video team is looking for a Software Development Manager to lead the team responsible for delivering reliable, hardware-agnostic video streaming, recording, and camera management for Amazon"s security operators. This team builds the core video services that secures Amazon"s physical sites worldwide. You will own the technical direction and people leadership for a team of engineers building and operating production services that power video for over 300,000+ cameras globally.

Your team"s platform enables security operators to stream live video, record continuously, manage cameras at scale, and extract image frames on demand. The systems you lead directly protect every Amazon data center, corporate office, and AWS facility. Your customers include Data Center Security, Security Operations Centers, Contract Guard Forces, Analytics teams, and infrastructure partners.

Key job responsibilities

Own the technical vision, architecture, and delivery roadmap for nine (9) production video services including cloud-based streaming, continuous recording, on-premises recording, camera lifecycle management, and image extraction.

Lead a team of software engineers through active projects including a global camera migration targeting 300,000+ cameras, on-premises recording production readiness, and multi-vendor camera interoperability.

Drive cost optimization at scale.

Partner with customer groups spanning Data Center Security, Security Operations Centers, Analytics, and infrastructure teams to define requirements and deliver solutions.

Maintain on-call rotations and drive incident response for video infrastructure serving security-critical workloads across all Amazon regions.

Build and retain a high-performing engineering team. Recruit, hire, mentor, and develop engineers who deliver results without your direct involvement.

Make architecture decisions across cloud and edge computing. The team operates services spanning AWS (S3, CloudFront, ECS, EC2, Kinesis) and embedded applications running directly on camera hardware.

Drive security-first engineering practices. Security is non-negotiable for this team. Controls are baked into the architecture, and camera manufacturer and firmware versions are deliberately limited.

Reduce operational burden through automation. Every feature must reduce the number of humans required to onboard or troubleshoot a site. Zero-human onboarding is the goal.

A day in the life

You join your team"s daily scrum to unblock engineers working on the next phase of the cloud recording migration

Prioritize and delegate work while clearing roadblocks to success.

Delegate as necessary while maintaining ownership

About the team

The Video team (internally called Mantis) sits within Amazon Optics, the organization responsible for physical security technology across all Amazon sites. The team owns the full video lifecycle: camera provisioning, live streaming, cloud and on-premises recording, and image extraction. The team operates with five (5) core tenets: security is non-negotiable, zero-human onboarding is the goal, own the critical path one (1) path at a time, cost efficiency at scale, and customers operate while the team disappears.

Team members are distributed across the US with concentration in the DMV are, New York, and Nashville.

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.