Software Development Engineer, Workshop Studio

Workshop Studio (WS) is an AWS platform that powers hands-on technical learning and product experiences for hundreds of thousands of AWS customers. The platform provisions isolated AWS accounts, deploys infrastructure, manages participant access and security controls, and handles automated cleanup end-to-end for 300+ AWS services.

The Workshop Studio engineering team owns the full platform stack: the Content Catalog Service (workshop authoring, quality validation, review workflows, and publishing), the Events Service (event creation, scheduled provisioning, infrastructure deployment, and participant lifecycle management), and the Account Management Service (account provisioning, fleet operations, security controls, recycling, and cost management). Every workshop, hackathon, AWS GameDay, and self-service demo flows through the systems this team builds and operates.

We are hiring a Software Development Engineer to build and operate across this platform during a period of significant expansion. The platform"s scope is growing due to new consumers, new integration patterns and new use cases that require the team to scale its services, APIs, and operational practices.

You will design and deliver features across the full software lifecycle working backwards from customers, through design, implementation, testing, deployment, and operations. You will work across service boundaries. E.g. a feature might start in the content catalog, flow through event provisioning, and depend on account fleet capacity. You will contribute to agentic AI systems that transform how content is discovered, delivered, reviewed, and followed up on. And you will own the operational health of these systems in production, including oncall, incident response, and operational reviews.

Key job responsibilities

Build features that cut across all WS services, from customer requirements through production deployment

Participate in the oncall rotation, investigate operational incidents, find root causes, fix them permanently with the help of the team.

Work on the team"s AI agent systems: integrations, data pipelines, agent infrastructure.

Build APIs that let other teams consume WS"s account provisioning.

Write technical designs, review other people"s designs, incorporate feedback in your own proposals.

Reduce operational toil through automation, better alarms, and runbooks.

Help junior engineers get better through code reviews, pairing and onboarding.

A day in the life

You split your time between building features and running production. In a typical week you might write a design for a new API, review a teammate"s code, help debug an CloudWatch alarm that fired overnight, and pair with a newer engineer on their first oncall-shift. The team ships in Python, TypeScript and Go depending on the service. You carry oncall on a rotation and own what you build through to production. For all these activities, you will have access to the STOA agentic harness (E.g. Kiro CLI + Claude models) for development and investigations.

About the team

Workshop Studio is two pizza team that runs a the Workshop Studio platform. We provision hundreds of thousands of isolated AWS accounts a year and support 300+ AWS services. The work is a mix of distributed systems, AWS account fleet operations and building AI agents. The team is based across Austin, Houston, Jersey City, and New York. The team includes an engineering manager, product manager, several backend engineers and a front-end engineer, with shared access to a UX designer, technical program manager, business intelligence engineer and senior engineers including a principal engineer.

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