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Software Development Engineer III, Alexa Connected Devices

Amazon.com Inc

  • Sunnyvale, CA
  • 30+ days ago

    Highlights

    The changes we make improve the speed and reliability experienced by end customers when interacting with Alexa devices, and simplify the experience for developers and the rest of Alexa by abstracting connection management from them. Imagine building the intelligent bridge between millions of Alexa-enabled devices and Alexa Cloud - services that handle tens of billions of transactions per day, where every millisecond matters.

    Numbers & Facts

    LocationSunnyvale, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Imagine building the intelligent bridge between millions of Alexa-enabled devices and Alexa Cloud - services that handle tens of billions of transactions per day, where every millisecond matters. Now imagine doing it at a moment when AI is fundamentally reshaping what that bridge can do. That"s the opportunity waiting for you on the Alexa Connected Devices team!

    We are looking for a passionate engineer to work on the development of Tier-1 services for Alexa Cloud that power customer-facing experiences across domains - from audio and video to smart home, shopping, and beyond. You"ll play a key role in integrating AI-driven capabilities into these experiences - from intelligent personalization and predictive interactions to AI-augmented development practices that accelerate how we build, test, and ship software.

    Key job responsibilities

    • Build low-latency, low-cost, highly reliable, and highly scalable connectivity services between Alexa-enabled devices and Alexa Cloud
    • Design and integrate AI components into connectivity services, evaluating trade-offs across latency, cost, reliability, and accuracy
    • Drive and lead software design, development standards, team processes, and code reviews
    • Leverage AI-augmented development tools to accelerate design, coding, testing, and debugging workflows
    • Deliver high-quality software through working in a dynamic, team-focused Agile/Scrum environment
    • Contribute to the professional development of colleagues, improving their technical knowledge and engineering practices - including adoption of AI-first development practices

    A day in the life

    • Monitor and own the operational health of Tier-1 services processing tens of billions of transactions daily
    • Design and build AI-powered, customer-facing features that span domains like smart home, audio, shopping, and more
    • Collaborate with partner teams across Alexa - device engineers, ML scientists, and product managers - to deliver end-to-end experiences
    • Use AI-augmented tools and practices to ship faster and raise the bar on engineering quality
    • Mentor teammates and drive adoption of AI-first development across the team

    About the team

    The mission of the Alexa Connectivity team is to deliver low-latency, low-cost, highly reliable, and highly scalable connectivity between Alexa-enabled devices and Alexa Cloud. The changes we make improve the speed and reliability experienced by end customers when interacting with Alexa devices, and simplify the experience for developers and the rest of Alexa by abstracting connection management from them. The team handles tens of billions of transactions per day.

    We are increasingly an AI-first team - embedding intelligence into our services and our development lifecycle. This is a highly visible role to get in at the inception phase, build new AI-enhanced features, and operate a Tier-1 Cloud Service. The ideal candidate is excited about the incredible opportunity that Alexa and Cloud represent, and is passionate about delivering high-quality services in a hyper-growth environment where AI is a core accelerator.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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