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Software Development Engineer II, Agentic WorkSpaces Client

Amazon.com Inc

  • Seattle, WA
  • 3 days ago

    Highlights

    We build the client software that runs on customer endpoints across major operating systems and browsers, and we own critical parts of the connection and user experience for Amazon WorkSpaces, a highly scaled system that delivers remote desktops and streamed applications to millions of end users every day. We are looking for a Software Development Engineer to design, build, and operate customer-facing capabilities across native and web clients, advancing the client that enterprise agents will work through while supporting a system that millions of people depend on today.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon"s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers" businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon"s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

    The mission of Agentic WorkSpaces is to enable AI agents to work the way people do. Across the industry, agents are becoming digital workers. Like every team member, they need identity, permissions, governance, and a trusted place to do their work. The Agentic WorkSpaces Client team builds the front door to that place: the client software people use to securely access and operate the desktop and web applications their businesses rely on, and the software AI agents will use to do the same.

    We build the client software that runs on customer endpoints across major operating systems and browsers, and we own critical parts of the connection and user experience for Amazon WorkSpaces, a highly scaled system that delivers remote desktops and streamed applications to millions of end users every day. We are evolving that same client experience to carry agentic workloads, which require secure access, enterprise permissions, governance, observability, and human oversight. Learn more: https://aws.amazon.com/workspaces/

    We are looking for a Software Development Engineer to design, build, and operate customer-facing capabilities across native and web clients, advancing the client that enterprise agents will work through while supporting a system that millions of people depend on today. Industry consensus points to a growing share of cloud desktop workloads becoming agentic in the coming years. We build the client software those desktops are reached through, which is exactly why the Agentic WorkSpaces Client team can lead that shift. Today, most of the team"s work is building and running the clients our users rely on; the agentic share of the roadmap grows from there. Your work includes secure session connectivity, client lifecycle, cross-platform architecture, user experience, performance, software updates, operational telemetry, and integrations supporting human and agentic workflows. You will own features from design through production, collaborate with teams across AWS, solve complex issues in customer-managed environments, and maintain a high bar for security, reliability, and operational excellence.

    Agentic WorkSpaces offers a combination most roles don"t: the early build-out of agent infrastructure on the scale of a mature AWS service. You will not be starting from a blank page, and you will not be maintaining a system in stasis. You will shape the evolution of Amazon WorkSpaces by extending a proven system rather than rewriting it. The problems span operating systems, web technologies, networking, security, and distributed services, and your work will directly influence how people and AI agents securely interact with enterprise applications. We are passionate about our customers and love to solve their most critical problems. If you enjoy hard problems that span the client and the cloud, and want to work with a talented, inclusive team that prides itself on a great work environment, join us.

    About the team

    ABOUT AWS:

    Diverse Experiences

    Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS

    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    Inclusive Team Culture

    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

    Mentorship and Career Growth

    We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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