Software Development Engineer, AWS

Amazon.com Inc

Minneapolis, MN

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Automation, Blueprints, Cloud Computing, Code Reviews, Computer Engineering, Computer Networks, Computer Systems, Detail Oriented, Distributed Computing, Documentation, Ecosystems, Kindle, Machine Tool, Mentoring, Network Administration/Management, Network Architecture/Engineering, Network Connectivity, Network Operations Center, Network Software, Network Systems, On Call, Operations Management, Problem Solving Skills, Product Design, Product/Service Launch, QoS (Quality of Service), Retail, Safety Standards, Software Administration, Software Development, Software Engineering, Startup, Supply Chain, Systems Engineering, Systems Scalability, Team Player, Testing, Vehicle Driving, Willing to Travel
LOCATION
Minneapolis, MN
POSTED
14 days ago

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Are you passionate about building innovative service architectures that solve real world problems in the context of one of the largest networks on Earth? Do you want to be part of a group that is reducing the complexity of operating the global AWS network backbone for our customers? The AWS network is one of the largest networks in the world, and its performance and availability are key differentiators in delivering the best cloud computing platform available.

The AWS Network Backbone Organization owns containerized solutions that protect the AWS network against impact every single day. The team is looking for a Software Development Engineer (SDE) to help expand solutions that support the backbone of the entire AWS global network.

In this role, you will work in a hybrid team of software, systems development, and network engineers to understand requirements and extend platforms that support software-defined networks (SDN). You are joining a high performing team interacting closely with other engineering teams across USA, Ireland and Australia. This position is located in Sydney, AUS and working in the heart of AWS global network.

Millions of customers rely on Amazon's network for using our retail websites, accessing content on their Kindles, and building applications and businesses on top of the Amazon Web Services (AWS) Cloud. Our goal is to become The Infrastructure Platform for the world - achieving this goal requires automated and massively scalable software services. Success depends on our world-class network infrastructure, and our network depends on our automation.

This position involves on-call responsibilities, typically for one week every two months. We don't like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don't get paged for the same issue twice.

Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Key job responsibilities

You will be responsible for the design, implementation and quality of services you deliver. Your experience working in software development or in an enterprise environment will help us implement automated solutions across a variety of applications and systems.

You'll also:

  • Design, implement, test, deploy and maintain innovative solutions to transform service performance, durability, cost, and security.
  • Write high quality distributed system software.
  • Work in an agile, startup-like development environment, where you are always working on the most important stuff.
  • Work closely with our Network/Systems/Software Engineering teams to ensure fast and smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
  • Use data to measure success and take responsibility for the quality of your service and, regardless of their source, strive to prevent faults from impacting your customers.
  • Use your strong problem-solving skills, ability to understand and scope solutions, work across teams to drive solutions.
  • Contribute to documentation of process and procedures.
  • Learn from others and help grow those in your team to achieve their best.
  • Take ownership, consider tradeoffs and lean on your expertise to ensure the job gets done.
  • Participate in an on-call rotation with your team.

A day in the life

Engineers in the Backbone Enterprise and Regional Engineering (BERE) organization have a wide range

of responsibilities; we work with internal partners to develop and implement the next-generation platforms along with the tooling ecosystems to support these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint allowing our engineers to develop solutions to complex challenges that we face daily. We encourage durable solutions that

look around corners while taking into consideration our customer needs from a cost, performance, and

reliability perspective. Our team develops tooling that provides the required visibility and control of

traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact

to our customers during events.

In this role you:

  • Work in a 24x7 team on-call rotation, with ability to drive into workplace for critical events/needs.
  • Manage customers during problem resolution and operating efficiently under pressure.
  • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
  • Travel to data center/network sites and Amazon/customer offices as needed.

About the team

Within AWS Networking, the Backbone Enterprise, and Regional Engineering (BERE) organization is

responsible for the design, implementation, and operations of a wide array of networking infrastructure

that provide global connectivity between all AWS Regions and edge locations.

BERE provides the massive scale required to support our AWS customers and internal services, via a

network that experiences 70% growth annually. In addition, they have teams that are responsible for the design and operation of our global corporate office and Data Center network, allowing tens of thousands of Amazonians to perform their daily tasks in support of our customers.

AWS Global Connectivity and Network Availability (GCNA) Videos:

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

  • Diverse Experiences*

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

  • Work/Life Balance*

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

  • Inclusive Team Culture*

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

  • Mentorship and Career Growth*

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles