Software Development Engineer, Amazon Simple Email Service

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Join the Amazon Simple Email Service (SES) team, where you"ll tackle the challenges of sending billions of emails daily for businesses worldwide. You"ll build systems that handle massive scale, develop innovative solutions to combat email abuse, and create AI/ML capabilities that solve real customer problems around deliverability and engagement.

As part of our engineering team, you"ll work across specialized groups focused on high-performance sending infrastructure, control mechanisms, insightful analytics, and intuitive user interfaces. Whether you"re passionate about distributed systems that scale to billions of events daily, security solutions that protect sender reputation, or customer-focused tools that simplify complex email management, SES offers the opportunity to make a significant impact on a service that businesses worldwide depend on.

The SES Command team"s mission is making sure what we have is easy to understand by both AI and our end customers. We are building the future of configuration, where natural language replaces complex APIs, where onboarding feels effortless, and where managing millions of resources is as simple as managing one. Our vision is a platform that adapts to how customers think, not the other way around, creating a unified experience that makes the power of SES accessible to everyone. As part of the broader AWS organization, we"re committed to continuous innovation that improves the overall customer experience for businesses of all sizes.

Key job responsibilities

The ideal candidate will have strong design and coding skills. The candidate will be a catalyst for change by working with product managers and engineers to build intuitive, scalable solutions that make complex email management feel effortless. If you are passionate about reimagining how customers interact with cloud services through natural language and AI-driven experiences, then we would like to talk to you.

As a Software Development Engineer on the SES Command team, you will:

• Design, develop, and support next-generation configuration and onboarding experiences that make the full power of SES accessible to every customer, regardless of technical expertise
• Build natural language interfaces that replace complex APIs, enabling customers to manage resources the way they think
• Produce code that is robust, efficient, and maintainable at the scale of millions of customer resources
• Work on challenging problems at the intersection of AI/ML, distributed systems, and customer experience - from intent understanding to resource orchestration
• Continually challenge what exists and explore what should be changed to best meet evolving customer needs, simplifying complexity without sacrificing capability
• Possess expert knowledge in large-scale distributed system design and engineering best practices
• Participate in setting the vision and roadmap for unified configuration experiences, in alignment with customer needs and the broader SES strategy
• Drive algorithm and architecture design for AI-powered tooling that adapts to how customers think, not the other way around
• Join a motivated, top-notch team and collaborate to solve meaningful problems in a fun, innovative environment

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

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Inclusive Team Culture

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