Software Development Engineer, Amazon Fulfillment Technologies (AFT) - Platform Engineering & Services
Amazon.com Inc
- Bellevue, WA
- 5 days ago
Highlights
Teams connect their knowledge and tools, and walk away with a production-grade agent that can investigate incidents, answer domain-specific questions, and take real action - all through a no-code experience. We"re the team behind IRIS AI Studio, a self-service platform where engineering teams across Amazon"s fulfillment network create, deploy, and operate custom AI agents.
Numbers & Facts
| Location | Bellevue, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
What if every team at Amazon Fulfillment could build their own AI agent - one that already knows their systems, their data, and their processes - without writing model code? That"s what we"re building.
We"re the team behind IRIS AI Studio, a self-service platform where engineering teams across Amazon"s fulfillment network create, deploy, and operate custom AI agents. Teams connect their knowledge and tools, and walk away with a production-grade agent that can investigate incidents, answer domain-specific questions, and take real action - all through a no-code experience.
What makes this role different:
You"re not building one AI product. You"re building the platform that lets hundreds of teams build their own. You"ll navigate the classic platform challenge: making something flexible enough for advanced use cases while keeping it simple enough for anyone to use. And unlike most AI platforms, yours operates in a world with physical consequences - when an agent gets it right, a facility avoids downtime; when it gets it wrong, packages don"t move.
You"ll work across the full stack - from the studio experience where agents are assembled, to the runtime infrastructure that keeps them reliable, to the integrations that connect agents to real operational systems. You"ll own problems end-to-end, from design through production, and your work will shape how Amazon Fulfillment adopts AI across its global operations.
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
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