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Software Development - C# Intern - Summer 2022

RF-SMART

  • Jacksonville, Florida
  • 30+ days ago

    Highlights

    Software Support Engineer Internship - C# Summer 2022 Internship - 40 Hours per Week US East Office (Jacksonville, FL)   We exist to Transform our Customers and Change Lives   Summary:  The Software Support Intern reports to our Manager of Software Development, AX. Software Support Engineer Interns collaborate and assist our Software Support Engineers who directly engage with customers to resolve a wide range of technical software issues on our product, RF-SMART for Microsoft Dynamics.

    Numbers & Facts

    LocationJacksonville, Florida
    Websitehttp://rfsmart.com/careers

    Description

    Software Support Engineer Internship - C#
    Summer 2022 Internship - 40 Hours per Week
    US East Office (Jacksonville, FL)
     
    We exist to Transform our Customers and Change Lives
     
    Summary:  
    The Software Support Intern reports to our Manager of Software Development, AX. Software Support Engineer Interns collaborate and assist our Software Support Engineers who directly engage with customers to resolve a wide range of technical software issues on our product, RF-SMART for Microsoft Dynamics. Support is provided to the customer via telephone, email and/or remote session via web and includes but is not limited to resolving configuration and code defects in our software for customers. The perfect candidate for this internship enjoys customer interaction and applying technical/development skills to troubleshoot and resolve complex problems. 
      
    Essential Duties and Responsibilities: 
    • Troubleshoot complex systems and software to resolve customer issues 
    • Identify and correct code related bugs in multiple product areas 
    • Identify and correct setup/configuration issues in multiple product areas 
    • Assist in modification work for customers outside the scope of the base product 
    • Learn and apply troubleshooting methodologies related to networking, SQL database administration, data integrity checking, design document and business process review, hardware virtualization, and software logging analysis 
    • Provide creative solutions and workaround procedures when standard methods have failed 
    • Discuss and review issues and concepts with other support team members
    • Switch between a variety of tasks multiple times a day
    • Develop new skills over time
    • Learn new products and concepts
      
    Education and Experience: 
    • Working towards a degree in one of the following of equivalent work experience: 
      • Computer Science, Computer Information System, Computer and Information Science, Mathematics or a related field 
    • Basic experience and working knowledge of C# and Visual Studio 
    • Highly desirable areas are:
      • X++ programming knowledge
      • LINQ (SQL and XML)
      • SQL relational database knowledge
      • Experience in .NET Framework (2.0, 3.5, and 4.0) 
      • Experience with MVC architecture
      • Experience with a version control system (Subversion, TFS, etc.) 
    • Knowledge of warehouse distribution and manufacturing practices and applications a plus 
    • Fluent in a second language a plus 
    • Excellent written and verbal communication skills
    • Works well in a team-oriented environment
    • Critical thinking skills 
     
    Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status). 
     
    General Information: 
    The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. 

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