JOB DESCRIPTION
The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.
TITLE: Senior Software Developer
JOB OVERVIEW: The Senior Software Developer leads the definition, development, testing, analysis, and maintenance of complex software solutions across applications, integrations, and platforms. This includes advanced coding, solution design, troubleshooting, and optimization of systems supporting critical business functions. This role demonstrates mastery in analysis and troubleshooting, particularly within complex environments such as healthcare systems. The Senior Engineer serves as an advanced technical contributor, driving solution design, mentoring other engineers, and providing technical leadership across projects. Influences strategic technology decisions and fosters innovation through continuous learning, while ensuring scalable, secure, and maintainable outcomes.
DEPARTMENT: Information Technology
WORK HOURS: Core business hours are approximately 8:00 a.m. - 5:00 p.m. Employees may be expected to work off hours as necessary to fulfill responsibilities or meet business needs.
REPORTS TO: IT Manager
PREREQUISITES:
Bachelor''s degree in Computer Science, Information Systems, Software Engineering, or a related technical field required. Equivalent combination of education and experience may be considered in lieu of degree.
Minimum of 5 years of experience in software engineering, application development, systems integration, or related technical roles.
Strong understanding of software architecture, system design, and integration patterns (e.g., APIs, data workflows, interface development) required.
Advanced proficiency in one or more programming languages and supporting technologies (e.g., SQL, C#, Python, REST/SOAP APIs, automation tools) required.
Extensive experience designing and delivering solutions across multiple functional domains, with a strong understanding of cross-domain architecture, integrations, and end-to-end system workflows.
Ability to translate complex technical solutions into clear, actionable insights for business and operational stakeholders required.
Strong analytical, problem-solving, and technical leadership skills required.
Experience leading technical workstreams or small projects preferred.
Experience working in regulated or compliance-driven environments preferred (e.g., healthcare, public sector).
QUALIFICATIONS:
Deep expertise in software governance, including architecture standards, code quality practices, CI/CD pipelines, change management, and advanced testing strategies (unit, integration, performance, and automation).
Proven experience operating in complex, regulated environments such as healthcare, public sector, or large-scale enterprises, with an emphasis on security, compliance, and scalability.
Demonstrated leadership in driving system governance practices, including establishing development standards, leading change control processes, and ensuring high-quality, reliable releases.
Strong ability to independently prioritize technical initiatives, balance competing demands, and deliver high-quality solutions on time with minimal oversight.
Ability to lead and thrive in dynamic, fast-paced environments-effectively managing shifting priorities, production issues, and cross-team dependencies while maintaining system stability.
Deep understanding of healthcare or similarly complex computing environments, including interoperability, data integrity, and regulatory considerations (e.g., HIPAA).
Highly self-directed with a passion for continuous learning; quickly masters new technologies, frameworks, and architectures while maintaining a high level of precision and attention to detail.
Exceptional communication and organizational skills, with the ability to translate complex technical concepts for both technical and non-technical stakeholders and to mentor junior engineers.
UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:
Primarily sedentary work performed in an office or remote environment. Ability to sit for extended periods while working at a computer. Occasional lifting of light equipment (up to 40 pounds). May require off-hours support during critical system events, upgrades, or outages
PERFORMANCE RESPONSIBILITIES:
Generic Job Functions: See Generic Job Description for Administrative Partner
Essential Responsibilities and Competencies
Engineering and Development
Lead the design, development, testing, implementation, and maintenance of complex software solutions, integrations, automations, and reporting systems with a focus on scalability, performance, and reliability.
Establish and enforce coding standards, architectural patterns, and development best practices across the team.
Drive solution design and architecture for APIs, workflows, system integrations, and enterprise applications, ensuring alignment with long-term technology strategy.
Perform advanced debugging, performance optimization, and root cause analysis across systems and integrations, resolving complex technical issues.
Provide technical leadership and mentorship to team members by reviewing code, guiding design decisions, and elevating team capabilities.
Partner with analysts, stakeholders, and technical teams to translate business needs into scalable, maintainable technical solutions.
Own and ensure completeness and accuracy of technical documentation, including system architecture, design decisions, and implementation details.
Analysis and Issue Resolution
Lead investigation and resolution of complex incidents, defects, and cross-system issues, driving root cause identification and long-term remediation strategies.
Proactively identify systemic issues, performance risks, and integration gaps, implementing preventive solutions.
Serve as a technical escalation point, collaborating across teams, vendors, and leadership to resolve high-impact problems.
Drive post-incident reviews and continuous improvement actions to enhance system stability and operational maturity.
Testing and Quality
Define and enforce testing strategies, including unit, integration, and regression testing, to ensure high-quality, reliable solutions.
Oversee development of test plans, automation strategies, and validation processes for complex implementations.
Ensure solutions meet functional and non-functional requirements (performance, security, scalability).
Project and Team Contribution
Lead technical planning, estimation, and execution for projects and initiatives, ensuring alignment with enterprise priorities.
Break down complex work into actionable deliverables and guides team execution.
Proactively communicate status, risks, and dependencies to stakeholders and leadership.
Drive cross-functional collaboration and ensure successful delivery of integrated solutions across systems.
Contribute to and influences team standards, development processes, and governance practices.
Process Improvement and Innovation
Identify and lead initiatives to improve system reliability, scalability, performance, and maintainability.
Drive adoption of modern development practices, tools, and emerging technologies.
Evaluate and recommend architectural improvements and new solutions aligned with organizational goals.
Continuously advance technical expertise and share knowledge across the team through mentorship and leadership.
Communication and Stakeholder Engagement
Demonstrate advanced communication skills by clearly articulating complex technical concepts to both technical and non-technical audiences.
Engage proactively with customers (internal and external) to gather requirements, provide status updates, manage expectations, and ensure high levels of satisfaction.
Provide regular, concise, and transparent communication on progress, risks, dependencies, and mitigation plans to stakeholders and leadership.
Lead and facilitate technical discussions, solution reviews, and design sessions to drive informed decision-making.
Deliver constructive feedback through code reviews, mentoring, and collaborative discussions to strengthen team performance and development.
Manage high-impact or sensitive communications with professionalism, urgency, and accountability.
Document and communicate technical decisions, design trade-offs, and implementation approaches to support knowledge sharing and long-term maintainability.
Build and maintain strong cross-functional relationships, fostering collaboration across engineering, analysts, operations, and vendor teams.
Date Revised: 6/2026
Grade: NC-13
FLSA: E
Cost Center: 8553
Job Qualifications:
PREREQUISITES:
Bachelor''s degree in Computer Science, Information Systems, Software Engineering, or a related technical field required. Equivalent combination of education and experience may be considered in lieu of degree.
Minimum of 5 years of experience in software engineering, application development, systems integration, or related technical roles.
Strong understanding of software architecture, system design, and integration patterns (e.g., APIs, data workflows, interface development) required.
Advanced proficiency in one or more programming languages and supporting technologies (e.g., SQL, C#, Python, REST/SOAP APIs, automation tools) required.
Extensive experience designing and delivering solutions across multiple functional domains, with a strong understanding of cross-domain architecture, integrations, and end-to-end system workflows.
Ability to translate complex technical solutions into clear, actionable insights for business and operational stakeholders required.
Strong analytical, problem-solving, and technical leadership skills required.
Experience leading technical workstreams or small projects preferred.
Experience working in regulated or compliance-driven environments preferred (e.g., healthcare, public sector).
QUALIFICATIONS:
Deep expertise in software governance, including architecture standards, code quality practices, CI/CD pipelines, change management, and advanced testing strategies (unit, integration, performance, and automation).
Proven experience operating in complex, regulated environments such as healthcare, public sector, or large-scale enterprises, with an emphasis on security, compliance, and scalability.
Demonstrated leadership in driving system governance practices, including establishing development standards, leading change control processes, and ensuring high-quality, reliable releases.
Strong ability to independently prioritize technical initiatives, balance competing demands, and deliver high-quality solutions on time with minimal oversight.
Ability to lead and thrive in dynamic, fast-paced environments-effectively managing shifting priorities, production issues, and cross-team dependencies while maintaining system stability.
Deep understanding of healthcare or similarly complex computing environments, including interoperability, data integrity, and regulatory considerations (e.g., HIPAA).
Highly self-directed with a passion for continuous learning; quickly masters new technologies, frameworks, and architectures while maintaining a high level of precision and attention to detail.
Exceptional communication and organizational skills, with the ability to translate complex technical concepts for both technical and non-technical stakeholders and to mentor junior engineers.