Amazon.com Inc logo

Software Dev Manager, Search Relevance

Amazon.com Inc

  • Palo Alto, CA
  • 21 days ago

    Highlights

    In this role, you will address customer challenges, define technical vision, prioritize investments in ML and personalization technology, and create innovative search experiences globally across all devices. Success in this role requires a customer-centric approach, innovative thinking, strong problem solving skills and effective communication across technical and business stakeholders.

    Numbers & Facts

    LocationPalo Alto, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Every day, hundreds of millions of customers rely on Amazon Search to find the right product quickly-and the quality of those results directly shapes their shopping experience. We are looking for a Software Development Manager to lead high-impact programs within Search Relevance.

    The ideal candidate should have experience delivering in a fast-paced ambiguous environment, strong technical depth, and a bias for action. Success in this role requires a customer-centric approach, innovative thinking, strong problem solving skills and effective communication across technical and business stakeholders.

    Key job responsibilities

    • Drive the end-to-end delivery of large-scale programs that help the organization meet its long-term goals.
    • Hire and develop exceptional technical talent in the organization.
    • Partner with technical, and business stakeholders to align on priorities, drive consensus, and deliver results at scale.
    • Work with science, engineering, product, and UX design to implement scalable, and efficient solutions to key customer problems in search.
    • Define KPIs and metrics to measure success, identify areas for improvement and provide actionable updates to leadership through detailed reporting and insights.
    • Act as the key connection point between engineering, business teams, ensuring alignment, effective communication, and seamless execution.
    • Establish sustainable software development processes and best practices. Drive operational excellence and high-engineering standards on the team.

    About the team

    Our team is known for its high motivation, collaborative culture, and genuine enthusiasm for the work we do. We uphold strong entrepreneurial values and maintain a proactive approach. In this role, you will address customer challenges, define technical vision, prioritize investments in ML and personalization technology, and create innovative search experiences globally across all devices.

    This high-impact role requires creative thinking and enjoys strong executive support. As a leader, you will promote teamwork, collaboration, and commitment among diverse teams, ultimately delivering satisfying customer experiences. You will have full ownership from ideation to execution, performance assessment, and daily oversight of search relevance programs.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Similar Jobs

    See more jobs