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Software Dev Engineer II, Stores Foundational AI -SFAI

Amazon.com Inc

  • Seattle, WA
  • 30+ days ago

    Highlights

    You will build scalable data platforms and intelligence capabilities that transform billions of customer interactions into high-quality training data, learning signals, and insights that directly improve large language models, agentic systems, and customer experiences. Working closely with applied scientists and experienced engineers, you will turn complex research and product needs into reliable production systems and help pioneer automated, agent-driven workflows for continuous model improvement.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Join us in building the systems that enable Amazon's AI to learn from real-world customer behavior and continuously improve at massive scale.

    As a Software Development Engineer, you will solve challenging data and distributed-systems problems at the center of Amazon's next-generation shopping AI. You will build scalable data platforms and intelligence capabilities that transform billions of customer interactions into high-quality training data, learning signals, and insights that directly improve large language models, agentic systems, and customer experiences.

    You will own important components spanning data ingestion, behavioral analysis, dataset generation, and experimentation and evaluation for large language models and AI agents. Working closely with applied scientists and experienced engineers, you will turn complex research and product needs into reliable production systems and help pioneer automated, agent-driven workflows for continuous model improvement.

    Key job responsibilities

    1, Design, build, and operate scalable systems that transform real customer interactions into high-quality datasets, behavioral signals, and actionable insights for model training, post-training, and evaluation.

    2, Develop data intelligence capabilities to analyze customer behavior, identify meaningful patterns and model quality gaps, and discover signals that improve large language models and agentic systems.

    3, Build reliable pipelines and self-service tools for data ingestion, filtering, sampling, aggregation, dataset generation, quality validation, and exploratory analysis.

    4, Partner with applied scientists to define metrics, analyze experiments, evaluate training data effectiveness, and translate findings into improved data recipes and learning signals.

    5, Develop automated and agent-driven workflows for data curation, anomaly detection, experimentation, evaluation, and continuous model improvement while maintaining high standards for privacy, security, scalability, and operational excellence.

    Preferred qualifications

    1, Experience building large-scale data platforms, analytical systems, or data products using technologies such as Spark, Flink, SQL, distributed storage, or workflow orchestration systems.

    2, Experience analyzing large and complex datasets to identify customer behavior patterns, data quality issues, and opportunities to improve machine learning models.

    3, Experience defining metrics and building data quality monitoring, anomaly detection, or self-service analytics capabilities.

    4, Knowledge of experimental design, statistical analysis, sampling methodologies, and techniques for measuring the impact of data or model changes.

    5, Experience partnering with applied scientists, data scientists, or machine learning engineers to translate ambiguous analytical requirements into scalable production systems.

    6, Knowledge of machine learning and large language model workflows, including training data preparation, post-training, experimentation, evaluation, model behavior analysis, agentic systems, and feedback loops.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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