Software Dev Engineer II, L5, AWS Web Toolkit, Platform Experience
Amazon.com Inc
- East Palo Alto, CA
- 3 days ago
Highlights
Today, we own the AWS Management Console, the AWS Console Mobile App, the AWS Chatbot, and the User Experience Platform used by 200+ AWS service teams to develop and deliver their user experience across multiple channels (web, mobile, chat). Design agentic AI workflows that leverage large language models (LLMs), tool-use patterns, and autonomous reasoning to generate, validate, and deploy console experiences.
Numbers & Facts
| Location | East Palo Alto, CA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
Description
The AWS User Experience Products & Platform team is responsible for products that enable AWS users to manage their applications and infrastructure on AWS. Our mission is to deliver an effective and loved user experience that makes it easy for all users to discover, learn, and build on AWS. Today, we own the AWS Management Console, the AWS Console Mobile App, the AWS Chatbot, and the User Experience Platform used by 200+ AWS service teams to develop and deliver their user experience across multiple channels (web, mobile, chat). We are accelerating our investment in agentic AI building an intelligent, agent-powered system that will power the next generation of AWS Management Console development. This will fundamentally transform how service teams build, ship, and iterate on console experiences - replacing manual workflows with AI-driven automation, intelligent code generation, and autonomous agents that understand AWS services end-to-end.
Key job responsibilities
Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
- Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
- Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
- Design and code the right solutions starting with broadly defined problems.
- Work in an agile environment to deliver high-quality software.
- Architect and build a multi-agent system that automates and accelerates console development for 200+ AWS service teams.
- Design agentic AI workflows that leverage large language models (LLMs), tool-use patterns, and autonomous reasoning to generate, validate, and deploy console experiences.
A day in the life
As a software engineer on the team:
- You will solve a breadth of technical problems involving back-end software engineering
- You will design and build software that is highly available, performant, scalable, and extensible
- You will drive measurable business impact - reducing time-to-market for console features, improving developer productivity, and elevating the quality bar for AWS user experiences
About the team
The AWS User Experience Products & Platform team is responsible for products that enable AWS users to manage their applications and infrastructure on AWS. Our mission is to deliver an effective, and loved user experience that makes it easy for all users to discover, learn, and build on AWS. Today, we own the AWS Management Console, the AWS Console Mobile App, the AWS Chatbot, and the User Experience Platform used by 200+ AWS service teams to develop and deliver their user experience across multiple channels (web, mobile, chat).
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles