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Software Asset Management Analyst

Pyramid, Inc

Plano, TX

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Agile Programming Methodologies, Analysis Skills, Asset Management, Asset Management Software, Banking Services, Communication Skills, Continuous Improvement, Customer Escalations, Documentation, Finance, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Interpersonal Skills, Microsoft Excel, Microsoft Visio, Microsoft Word, Organizational Skills, Presentation/Verbal Skills, Process Improvement, Process Management, Product Lifecycle, Product/Service Launch, Scrum Project Management and Software Development, ServiceNow, Software License Management, Software Licenses, Standard Operating Procedures (SOP), Trend Analysis
LOCATION
Plano, TX
POSTED
7 days ago
Immediate need for a talented Software Asset Management Analyst with experience in the Banking and Financials Industry. This is a 6+ Months contract opportunity with long-term potential and is located in Plano, TX. Please review the job description below. Job ID: 18-13712 Key Responsibilities: Ability to configure and administer SACM environment with ServiceNow platform. Ability to understand how to Client the software in the environment. Interpreting Software license types and models. Collaborating with IT teams on improving our SACM Processes. Act as point of escalation for customer for Asset Management assistance. Facilitate support teams’ execution of SACM techniques. Enhance Software Asset Management functions across the enterprise. Manage and participate in proactive continual improvement initiatives; moving toward a more proactive CSI process. Conduct trend analyses to identify potential points of service failure, launching service improvement actions that provide solutions to the perceived exposure. Document modifications to process. Provide training and guidance. Generate regularly scheduled reporting and participate in Vendor Software Audits. Inventory, Rationalize and Manage Lifecycle of Software Licenses. Manage the lifecycle of all IT Assets in the environment. Audits software licensing usage reporting versus organization needs. Key Requirements and Technology Experience: Strong ITIL process management experience, specifically focused on Software Asset Management and the complete SACM space; ITIL Foundation certified. Ability to configure, maintain, and Administer the CMDB within the Service Now Platform. Experience with ServiceNow. Familiarity with all other ITIL processes. Proficiency in MS Visio, Word, Excel. SOP writing/creation. Strong relationship building/interpersonal skills. Experience in documenting processes for Technical/IT related functions. Good research & analysis skills. Good interpersonal, communication and presentation skills. Good organizational skills plus the ability to motivate people across the organization to provide solutions. Previous experience working in a large organization. Experience with current SACM methodologies Agile / Scrum development. Business Requirements gathering. Process mapping. Reporting analytics. Decision maker with an operationally-focused outlook. Our client is a leading Banking and Financials Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

About the Company

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Pyramid, Inc