Social Worker Supervisor III- Adult In-Home Services

Social Worker Supervisor III- Adult In-Home Services

Salary

$69,578.28 Annually

Location

Health & Human Services, NC

Job Type

Full-time

Job Number

00018

Department

Social Services

Opening Date

07/23/2026

Closing Date

9/23/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Job Purpose

The primary purpose of this position is to supervise a unit of Adult Services Social Workers responsible for Adult Protective Services Intake and the monitoring and regulatory oversight of all state-licensed Adult Care Homes, including adult care homes, family care homes, and assisted living facilities, within the county. Responsibilities include providing day-to-day supervision, training, and performance management for staff; overseeing unit operations; establishing short- and long-range program goals; evaluating program effectiveness; and ensuring compliance with federal, state, and local laws, policies, and procedures. Employees in this position have regular contact with Adult Services staff, medical providers, long-term care facilities, law enforcement, state regulatory agencies, and other community partners to ensure reports of alleged abuse, neglect, or exploitation of vulnerable adults are assessed thoroughly, timely, and in accordance with North Carolina statutes, policies, and agency procedures.

To be effective in this position you must have a thorough knowledge of social work principles, techniques, and practices and their application to complex casework, group work and community problems.

This position is subject to reallocation contingent upon funding, agency needs and client population and are subject to perform work during emergency or disaster situations as required and may be required to staff shelter overnight.

Responsibilities

• Supervises Adult Services Social Workers responsible for Adult Protective Services Intake and Adult Care Home oversight, ensuring compliance with federal, state, and agency policies and procedures.
• Reviews and screens Adult Protective Services reports, assigns cases, and monitors caseloads to ensure timely and appropriate service delivery.
• Provides ongoing supervision, coaching, consultation, and performance management to staff through regular case reviews, supervisory conferences, and performance evaluations.
• Oversees unit operations by monitoring program performance, maintaining quality standards, and implementing best practices to ensure effective service delivery.
• Develops unit goals, analyzes program needs, and makes recommendations regarding staffing, budget, policies, and program improvements.
• Coordinates staff training, orientation, and professional development to ensure employees maintain current knowledge of applicable laws, policies, and procedures.
• Collaborates with agency leadership, legal staff, community partners, medical providers, law enforcement, and regulatory agencies to support program operations and client outcomes.
• Provides leadership and guidance in complex or high-risk cases, ensuring appropriate decision-making, worker safety, and compliance with legal and professional standards.

Qualifications

Education & Experience: Masters degree from an accredited school of social work and two years of social work or counseling experience; or bachelors degree from an accredited school of social work and three years of social work or counseling experience; or a masters degree in a counseling field and three years of social work or counseling experience; or a four-year degree in a human services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and four years of social work or counseling; or graduation from a four-year college or university and five years of experience in rehabilitation counseling, pastoral counseling, or a related human services field providing experience in the techniques of casework, group work, or community organization; or an equivalent combination of training and experience.

A copy of a certified college transcript and a letter of reference must be provided upon request.

Computer Skills: Proficient in MS Office (Excel, Word and PowerPoint Experience).

License/Credentials: Possession of a valid N.C. drivers license is required for this position and maintaining a driving record in accordance with Alamance County policy.

Skills & Abilities

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Autonomy - Ability to work independently with minimal supervision.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers needs while following company procedures.
• Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.
• Honesty / Integrity - Ability to be truthful, maintain high level of confidentiality and be seen as credible in the workplace.
• Influence - Ability to gain support and buy-in by way of persuading, convincing or influencing to others to overcome barriers allowing them to support a particular vision.
• Judgment - Ability to use good judgment and discretion as it relates to interpreting policies and procedures.
• Multitasking - Ability to multi-task in a fast-paced environment.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Safety-Minded - Creating a safe work environment; managing risks; reducing exposure liabilities.
• Supervising - Ability to supervise, train or instruct lower-level social workers, students or interns within the program.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

PHYSICAL DEMANDS:

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Stand F

Walk F

Sit F

Manually Manipulate O

Reach Outward O

Reach Above Shoulder O

Climb O

Crawl O

Squat or Kneel O

Bend O

Lift/Carry

10 lbs or less O

11-20 lbs. O

21-50 lbs. O

51-100 lbs. O

Over 100 lbs. O

Push/Pull

12 lbs or less O

13-25 lbs. O

26-40 lbs. O

41-100 lbs. O

Other Physical Requirements

• Vision (Near, Distance, Peripheral)

WORK ENVIRONMENT

Standard office environment

Health Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment.

Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA.

Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment.

Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.

Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.

Life Insurance - Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.

Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed.

Time Off Accruals:

Vacation Time - Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year.

Sick Time - All County full time employees earn 12 days of sick leave per year.

County Observed Holidays - Alamance County will observe the State of North Carolina Holiday Schedule.

Wellness Benefits & Programming:

Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all its free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isnt recorded.

Help is available 24/7/365 by telephone.

Alamance County Employee Health Center: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.

Services Available:

Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever.

Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)

Assistance with finding a Primary Care Provider

Health Education and Counseling

Triage and referrals to specialists when appropriate.

Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.

Employee Fitness Center:

Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.

01

Educational Background (copies of any education documents listed on your application will be required upon hire): Mark the highest level of education you have completed.

• High School Diploma or GED
• Some College
• Associate Degree
• Bachelors Degree
• Advanced Degree
• None of the above

02

If you have a college degree, what was your major area of study? Enter N/A if this does not apply.

Required Question

Employer Alamance County Government

Address 124 West Elm Street

Graham, North Carolina, 27253

Phone 336-570-4028

Website http://www.alamance-nc.com