Title: Social Worker Supervisor, Family Reception Center
Reports to: Program Director
Location: 503 5th Avenue Brooklyn, NY, 11215
Hours: 35 hours, Exempt *Must be able to work onsite- hybrid schedule at leadership discretion**
Salary Range: $72,000-$78,000 / Year
Job Summary: Family Reception Center is a Family Support and Counseling program, serving families in Southwest Brooklyn, who are facing disruption and challenges to keeping their families safe. The Social Work Supervisor ensures that clinical casework and case management services provided by the staff meet or exceed expected standards of professionalism and that the prevention program complies with agency and Administration for Children’s Services (ACS) policies and contractual commitments.
Our superstar candidate is:
Passionate about providing high quality services to families in child welfare
A lifetime learner, continuously developing their clinical skills
Dedicated to modeling strength-based, trauma-informed practice with staff and families
Committed to providing high quality supervision with a coaching and growth mindset
Centered on developing all levels of staff
Focused on performance management in order to ensure the supervisory team regularly exceeds expectations
Committed to the Good Shepherd Services mission, vision, and values, possessing and demonstrating cultural humility.
Major Duties:
Leadership
Work closely with Program Director in overseeing the day-to-day operation of the prevention program.
Handle case-related crises with professionalism, urgency, and care, including incidents involving reports to the State Central Registry.
Represent program needs, concerns, and perspective at all required ACS and GSS meetings and trainings.
Collaborate with Family Services Unit (FSU) staff, Family Court Legal Services (FCLS) staff and other service providers in making safety decisions and ensuring appropriate services.
Actively collaborate to connect participants to other GSS programs and services as needed and appropriate.
Respond to internal and external requests for data and case information.
Accompany workers during home visits, safety conferences, Court hearings, and counseling sessions as needed.
Recruit, hire, onboard, and supervise varied levels of staff to ensure high-quality performance in all areas including counseling, case management, and accurate and timely documentation.
Program Implementation & Development
Coordinate intake assessment and case assignment process, including participating in ACS-Child Safety Conference to engage families for intensive services.
Facilitate case consultation and offer support and guidance to ensure staff are adhering to the tenets of SBC.
Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration.
Integrate the practices of SBC into every supervisory session.
Participate in continued SBC training, coaching and the SBC certification process.
Compliance, Documentation & Data Management
Complete monthly supervisory case review notes for each case supervised.
Conduct annual performance evaluation reviews of direct reports and evaluate workers’ training needs, providing individualized assistance and referrals for training.
Ensure that adequate safety and risk assessments are conducted for all children and families.
Monitor, review and approve assigned workers’ cases for day-to-day documentation, including progress notes, FASPs, Court reports, other assessments, and statistical records.
Maintain oversight for meeting contractual obligations and mandates, especially performance-based targets, program utilization, and casework contacts.
Qualifications:
Master's in Social Work Required or Masters in Related Field Required.
NYS Licensure is preferred LMSW; LMHC; LCAT
Three years of related supervisory experienced Required. Child Welfare Setting is preferred
Bilingual - English/Spanish preferred
Must have strong organizational, administrative, interpersonal, and clinical skills
Must be able to work at least two evenings per week in order to provide supervisory support
Must have strong inquiry skills and ability to seek and share internal and external best practices in order to achieve program excellence
Must have a commitment to work from a strength based, trauma- informed & youth and family development perspective
SBC Certified as a Supervisor or Worker a plus
About the Company
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Good Shepherd Services
Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Nonprofit Charitable Organizations
EMPLOYEE BENEFITS
Paid Sick Days, Prescription Drug Coverage, Professional Development, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance