Monday - Thursday : 9:00 am- 3:00 pm
This position is responsible for :
Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.
Key Responsibilities:
- Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients' disposition and other pertinent information such as income, expenses, family, and work history; assists clients in completing applications for assistance, picture identification cards, payroll statements, utility bills etc.
- Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients; directs clients to Lodge kitchen, Thrift Store or Distribution Center for assistance.
- Provides clients with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory.
- Locates and arranges temporary housing for eligible clients which may include Salvation Army housing facility; contacts local lodges, homeless shelters, motels, churches, etc. for availability and referrals.
- Processes rent and utility financial assistance for eligible clients; contacts utility organizations and landlords to arrange and process financial assistance.
Physical Requirements & Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to perform mathematical calculations.
- Ability to type and keypunch information into a computer.
- Ability to sort and file documents alphabetically and numerically.
- Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.
- Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
- Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Benefits :
- Aflac
- Voluntary Life
- PTO
- High school diploma or G.E.D.,
- and
- Two years experience working in a social or public service environment with experience assisting the public,
- or
- any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
License & Certifications:
- Valid Driver License (if applicable)
- Approved Driver on The Salvation Army Driver Qualification Approved Driver List (if applicable)
Equal Opportunity Employer: Veterans | Disabled