| Location | Stuart, FL |
THIS POSITION IS LOCATED IN THE FORT PIERCE SOCIAL SERVICES OFFICE.
Schedule/Hours: Part time - 29 hours per weekly
This position is responsible for:
Provides social service assistance to eligible clients in the following areas: food, lodging, clothing, furniture, and financial assistance; interviews clients to determine need and eligibility to receive services; prepares accurate and complete client records; refers clients to community agencies and maintains effective working relationships with the same; ensures compliance with program policies and procedures.
Key Responsibilities:
Greets and interviews clients requesting assistance to determine client's eligibility for assistance based on program guidelines and restrictions; records clients disposition and other pertinent information such as income, expenses, family and work history;
Assists clients in completing applications for assistance; picture identification cards, payroll statements, utility bills etc.
Prepares, completes, and processes food, clothing, and furniture vouchers for eligible clients
Provides with food from pantry; receives and stocks items donated for the pantry; maintains an itemized account of pantry disbursements and inventory.
Processes emergency assistance for lodging, furniture, and rent and utility assistance when Case Worker is unavailable.
Receives and processes through daily bread donations. Prepares Coffee and Bread for Breakfast Club each morning.
Maintains cleanliness of Social Service waiting area and food pantry.
When requested, serves as liaison to other agencies in order to obtain/coordinate assistance on client's behalf; builds and maintains professional working relationships with community agencies.
Prepares and files client records in a timely manner ensuring all information is accurate and up-to-date; obtains signatures of clients as needed; reviews and tracks all client records in order to determine if client is active or inactive; maintains confidentiality of client information.
Gives referrals for eligible clients to other agencies for assistance as needed.
Prepares and maintains statistical records on all services provided; compiles and prepares monthly statistical reports; ensures the accuracy and completeness of the same. Maintains excel worksheets and enters client information and services into HMIS program.
Answers telephone in a courteous and tactful manner; assists clients by providing accurate and complete information regarding the Social Service Program operations and/or services; assists public in locating missing persons.
Drive and pick up daily bread and produce donations as needed.
Physical Requirements and Working Conditions:
Ability to meet attendance requirements.
Ability to read, write, and communicate the English language. Ability to perform
mathematical calculations.
Ability to type and keypunch information into a computer. Ability to sort and file documents
alphabetically and numerically.
Ability to operate various general office equipment including a telephone, typewriter, computer, and adding machine.
Limited amount of physical effort required associated with walking, standing, lifting and carrying light objects (less than 25 lbs.) 5-10% of work time.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking.
Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
Employee Benefits:
Paid Time Off
Retirement Savings Plan Available
Supplemental Insurance Available
Voluntary Life Insurance and more!
EDUCATION AND EXPERIENCE:
High school diploma or G.E.D.,
and
Two years experience working in a social or public service environment with experience assisting the public,
or
any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.
LICENSES AND CERTIFICATIONS:
Valid Driver's License
Equal Opportunity Employer: Veterans | Disabled