Social Services SpecialistRevision Date: 9/16/2022Department: Social ServicesEmployment Status: Full-TimeProgram: Family and Social ServicesFLSA Status: Non-ExemptReports To: Social Services SupervisorSupervises: N/APreference: TERO Ordinance 201-01, P.L. 93-638Job SummaryThe Social Services Specialist is responsible for welcoming clients (un'inas) in need of services to do an intake. The Social Services Specialist will have basic knowledge of all functions within the Na'ini Social Services Programs including but not limited to: Bureau of Indian Affairs (BIA) Welfare, Burial and Emergency Assistance, State of Alaska - Community Initiatives Matching Grant (SOA CIMG) Administration for Children and Families: Child Care Development Fund (ACF CCDF) & Low-Income Home Energy Assistance Program (ACF - LIHEAP), Community Services Block Grant (ACF - CSBG), Cook Inlet Tribal Council Child Care and Food Cache. A function will be designated to each specialist and it is the specialist's responsibility to follow grant requirements.Essential FunctionsCollaborate with Social Services Intake Technician in completing intakes, scheduling, case management, prevention, advocacy and providing referrals internally and externally, answering the phone, maintaining un'ina/family confidentiality and conducting home visitsMaintain un'ina records in accordance with the Tribe's standards, local, state and federal guidelines or regulations and comply with internal process for filing (i.e. title pages, sections, archiving), electronic data management system, designated program software and documenting case notesAssist in determining eligibility, completing applications and processing applications in a timely manner, writing pending approval or denial letters, notifying un'ina verbally or in writing of statusResponsible for the day to day operation of designated functionDevelop and provide group presentations internally and externally representing Kenaitze Indian Tribe and Family and Social ServicesAdhere to grants, reports and budget requirements, timelines and complianceAssist the Social Services Supervisor in strategic planning, interviewing, presentations internally and externally, community outreach, marketing plans, developing policies and procedures and be an active participantResponsible for staying informed in social service program trends and recommending changes in service delivery to the Social Services SupervisorParticipate in other administrative duties: such as facilitating/attending regular social services meetings, creating agendas and minutes, finalizing dashboards; developing self-sufficiency plans, case plans and/or safety plans assist in staffing to best meet the needs of the un'ina(s)Cross training is essential, and each specialist will be able to cover other designated functions, be familiar with each subspecialty within Na'ini Social Services to ensure all un'ina needs are metAll specialists will assist in shopping/fishing/cleaning/unloading for the food cache, to include but not limited to packing, sweeping, mopping, cleaning freezersConsistently aware and updating internal/external resources and sharing with internal/external agenciesAs a mandated reporter do reports of harm to the appropriate agency and follow through as neededFacilitate/participate in community agency meetings, meet with other service providers, colleges, etcBe available and able at a moment's notice to change work in a different program, work evenings, weekends and do schedule adjustments, or respond immediately to a crisis/emergency or needImprove the accessibility of other social services programsEnsures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinanceIt is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.Working ConditionsLifting RequirementsLight work - Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work.Physical RequirementsStand or Sit (Stationary position)Walk (Move, Traverse)Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)Stoop, kneel, crouch or crawl (Position self (to), Move)Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)Pushing or PullingRepetitive MotionHazards and Atmospheric ConditionsExposure to DustWetNoiseVibrationMists or GasesMechanical HazardsOSHA CategoriesCategory I - Duties performed routinely require exposure to blood, body fluid and tissueEquipment and ToolsList Equipment used for job: Computer, Fax, Copier, Scanner and other office equipmentDrives KIT or Personal Vehicle: BothTravelLocalIn-StateOut-of-StateQualifications EducationHigh School Diploma or a combination of education and experience in a related field may be substituted for a degreeBachelor's in Human Services related fields preferred, although year for year experience in lieu of BS or BAExperienceThree (3) years of experience in social and community based programsExperience working with Department of Public Assistance and other State and Federal agenciesExperience in the development of community program strategiesExperience managing private, state and federal grants; and grant complianceExperience in budget managementExperience in policy and procedure development & implementationExperience in public speakingUnderstanding of public education and health and social services regulationsKnowledge and experience working with Alaska Native/American Indian peoplePreferredKnowledge and experience working with cultural diversitiesLicense/CertificationMust have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hire, or, with approval of the hiring manager, sign a *Memorandum of Understanding (MOU) in lieu of having a driver's license to perform the required duties of the position (If Applicable)Special SkillsIn addition to meeting education and experience requirements, Social Services Specialists must possess, or develop before providing program services, the knowledge base and skills necessary to carry out the following:The knowledge base must include:The terminology commonly used in human services fields or settingsThe resources available to meet the needs of recipientKnowledge of drug and alcohol abuse treatment optionsExcellent interpersonal communication skills, including public speaking and presentationsCritical Incident Reporting, Adult Protective Services, Office of Children's Services reportingAbility to work with vulnerable populations, child abuse, homelessness, substance abuse, poverty and domestic violence and sexual assault clients/perpetratorsThe ability to evaluate needs assessments to meet the needs of the population to be servedThe ability to organize, evaluate, and present information orally and in writingThe ability to work with professional and support staffAbility to work independently as well as collaborativelyConducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and othersThis position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position.*Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe
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