| Location | Fort Smith, AR |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1986 |
| Website | https://www.mercy.net/ |
Find your calling at Mercy!
Are you passionate about helping patients navigate complex healthcare needs and ensuring they receive the support and resources necessary for successful outcomes? Mercy is seeking a compassionate and collaborative Social Worker - Inpatient Care Management to join our team.
In this role, you will partner with patients, families, physicians, nurses, and interdisciplinary healthcare teams to coordinate care, address psychosocial needs, facilitate discharge planning, and support positive patient outcomes throughout the continuum of care.
Position Details:
What You'll Do
Conduct comprehensive psychosocial assessments of patients and families.
Identify barriers to care and develop intervention strategies to improve outcomes.
Coordinate discharge planning, including referrals for home health, durable medical equipment, transportation, medication assistance, and community resources.
Collaborate with physicians, nursing staff, care managers, and external agencies to support safe and timely patient transitions.
Assist with crisis intervention, guardianship, power of attorney, and other legal or ethical concerns when appropriate.
Support initiatives focused on reducing length of stay, improving patient satisfaction, and enhancing care management outcomes.
Document assessments, interventions, and care plans within the electronic medical record.
Provide education and guidance to patients, families, and healthcare team members regarding available resources and discharge expectations.
Participate in quality improvement activities and performance initiatives that support exceptional patient care.
Qualifications
Required
Bachelor's degree in Psychology, Sociology, Social Science, or a related field.
Minimum of two years of experience in a clinical or healthcare setting.
Strong assessment, critical thinking, and problem-solving abilities.
Excellent verbal and written communication skills.
Effective time management and organizational skills.
Advanced computer proficiency.
Knowledge of human behavior and the clinical aspects of medical social work.
Ability to work collaboratively with patients, families, physicians, and interdisciplinary teams.
Preferred
Previous experience in hospital-based care management, case management, discharge planning, or medical social work.
Experience working with community resources and post-acute care services.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.