Social Service Counselor 4A

Social Service Counselor 4A

Salary

$3,720.00 - $6,703.00 Monthly

Location

Elmwood, LA

Job Type

Classified

Job Number

227347

Department

LDH-Jefferson Parish Human Services Authority

Opening Date

10/14/2026

Closing Date

10/28/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

Jefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability Services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its JeffCare program.

The Jefferson Parish Human Services Authority (JPHSA) Behavioral Health Community Services (BHCS) division provides a continuum of community-based behavioral health and support programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Social Service Counselor 4-A in this position (Homeless Outreach/PATH Program Manager) works in the BHCS division under the direction of a Administrative Program Manager 3. This individual models wellness, hope, resiliency, and recovery to Jefferson Parish residents receiving services through JPHSA.

An ideal candidate should possess the following competencies:

Selected Core Competencies:

• Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
• Making Accurate Judgments: The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
• Managing Programs: The ability to plan, execute, monitor, and evaluate programs to achieve strategic objectives and long-term outcomes.

Selected Preferred Competencies:

• Driving Results: The ability to identify important goals and work to achieve them.
• Building and Supporting Teams: The ability to combine ones actions and efforts with others to work toward achieving a common goal.
• Managing Projects: The ability to plan, implement, and close out project initiatives by coordinating people, resources, and timelines to achieve defined outcomes.

Minimum Qualifications

Six years of social services experience; OR

Six years of full-time experience in any field plus three years of social services experience; OR

A bachelors degree plus three years of social services experience; OR

An advanced degree in a social sciences field plus two years of social services experience.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Manages and monitors the administrative functions of the Homeless Outreach Program
• Provides Homeless Outreach hotline coverage via answering calls and reaching out to referred individuals for initial contact
• Manages and monitors the administrative functions of the Projects for Assistance in Transition from Homelessness Program
• Enters data into the Homeless Management Information System (HMIS) system required by the Substance Abuse and Mental Health Services Administration (SAMHSA)
• Reviews invoices monthly, ensure service deliverables are consistently met and monitors to ensure no over/under spending
• Ensures staff maintains accurate, thorough, and timely documentation in the electronic health record

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment

Work Schedule: Flexible work hours that may be outside of the traditional 8:00 am to 4:30 pm, Monday-Friday, dependent on job duties.

Compensation: The salary offered will be determined based on qualifications and experience.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

elewis@jphsa.org

504-838-5426

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

BST: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?

• I avoid teamwork, create conflict, or don't contribute.
• I contribute to team efforts with encouragement and guidance.
• I work well with others, contribute consistently, and support the team.
• I unite teams, build trust, and help others work through conflict.

02

BST: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.
• I take ownership when prompted and meet basic expectations.
• I own results, meet standards, and respond to feedback professionally.
• I drive high performance, prevent issues, and model accountability.

04

DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

MPg: Managing Programs - How well do you plan, run, and improve programs to achieve long-term goals?

• I struggle to connect program work to goals, manage resources, involve stakeholders, or track outcomes.
• I manage parts of programs with support, but I don't always communicate clearly or use data consistently.
• I develop clear program plans, shift resources as needed, coordinate with stakeholders, manage risks, and use data to improve results.
• I lead long-term planning, build cross-team trust, use data and evaluation to innovate, and communicate strategically to keep programs aligned with big-picture goals.

06

MPg: Managing Programs - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm