| Location | Knoxville, TN |
The university's social media manager works as a member of the Office of Marketing and Brand Strategy within University Marketing and Communications. This position leads the university's social media program and manages the university's primary social media platforms (@UTKnoxville). The social media manager works closely with division leadership and campus partners to support the priorities of the university and advises, develops standards, and leads the execution of social media strategy.
The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees-the Volunteers-who uphold the university's tradition of lighting the way for others through leadership and service.
UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee's flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy's largest multidisciplinary laboratory, Oak Ridge National Laboratory.
The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.
UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.
The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as "Best Employer for New Graduates," "One of America's Best Large Employers," and "Best Workplace for Women," and has been designated as "Best Place for Working Parents" by Forbes Magazine.
Apply today and join the Tennessee Volunteer community!
Required Qualifications:
Education: Associate's degree in communications, PR, journalism, marketing, or related field
Experience:
At least 5 years of professional experience directly related to duties and responsibilities specified
Experience supervising
Experience managing an institutional or organizational social media account
Knowledge, Skills, and Abilities
Advanced knowledge of various social media platforms
Demonstrated understanding of social media best practices, ability to execute them, and ability to train others on them
Advanced knowledge of marketing and communications strategies
Demonstrated judgment and ability to manage the university's reputation
Advanced knowledge of emerging web and social technologies
Ability to evaluate analytics and create reports summarizing effectiveness of content
Ability to lead direct reports and set strategy for peers
Excellent short burst writing and editing skills
Ability to think quickly and willingness to be clever
Ability to meet deadlines and adapt to changing priorities
Ability to stay calm and work well in a crisis
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
Preferred Qualifications:
Work Location
Compensation and Benefits
The university offers a highly competitive benefits package that includes health insurance and retirement plans through the State of Tennessee, generous annual and sick leave accruals, longevity pay, tuition waivers and discounts, and more. Find more information on UT Benefits here
Application Instructions
For full consideration, applicants must apply electronically and submit:
Cover letter
Resume
About The College/Department/Division
University Marketing and Communications is dedicated to advancing the university's reputation. Staff members support the institution's mission and goals, promote its successes and achievements, inform and engage its stakeholders, and ensure the integrity of its brand. We craft audience-focused communications based on data, best-practices, and emerging trends.
The division comprises several cross-functional teams, employing professionals with expertise in design, development, video production, content strategy, feature writing, editing, marketing, media relations, internal communication, and special events.
University's Social Media Program
across the network of university social media accounts
Supervision and Collaboration
Monitoring and Issues Management
University's Social Media Program
across the network of university social media accounts
Supervision and Collaboration
Monitoring and Issues Management