SOC Operator - Part Time Dispatch Center Coordinator

As a Dispatch Officer at a commercial real estate location, you will coordinate security-related communications, monitor access control and alarm activity, document incidents, and dispatch personnel as needed. Provide customer service to tenants, visitors, vendors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities at a commercial real estate location.

Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description:

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As a SOC Operator - Dispatch Center Coordinator in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate security-related communications, monitor access control and alarm activity, document incidents, and dispatch personnel as needed. You will provide professional customer service while helping to maintain an orderly environment for tenants, visitors, and employees. Join Allied Universal, where our agile, reliable, innovative, and caring culture values teamwork and integrity.

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Position Type: Part Time

Pay Rate: $25.40 / Hour

Job Schedule:

Day	Time
Sat	08:00 AM - 04:00 PM
Sun	08:00 AM - 04:00 PM

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What You'll Do:

• Provide customer service to tenants, visitors, vendors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities at a commercial real estate location.
• Monitor communications systems, receive and document calls for service, dispatch personnel as needed, and maintain accurate incident, activity, and access-related logs.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, coordinating notifications with site contacts and emergency responders when appropriate.
• Monitor building systems, cameras, and access control activity; report unusual conditions, maintenance concerns, and policy violations according to site procedures.
• Conduct regular and random patrols around the business and perimeter to help to deter unauthorized activity and identify potential security-related concerns.

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Minimum Requirements:

• At least two years of security-related experience is required.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

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Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

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Closing:

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417

Requisition ID: 2026-1676190