SOC Analyst 1

This role involves supporting a 24/7 shift schedule, providing proactive on-site monitoring and response for mission-essential communication sites and information systems. Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/and https://peaktechnical.com/ca-residents-privacy-rights/

Job Summary

We are seeking Tier I level analysts to join our team in Harrisburg, PA. This role involves supporting a 24/7 shift schedule, providing proactive on-site monitoring and response for mission-essential communication sites and information systems. Candidates must be willing to work various shifts, including nights, weekends, and holidays.

Responsibilities

• Support a 24/7 schedule, including nights, weekends, and holidays as needed.
• Provide proactive, on-site monitoring and response for mission-essential communication sites and information systems.
• Classify, prioritize, and escalate alerts promptly to ensure timely resolution.
• Follow established procedures for data collection, triage, analysis, classification, and escalation to meet performance targets.
• Capture, log, respond, and escalate events from email, chat, voice, and other systems with accurate documentation.
• Collect and analyze technical data to classify events, distinguish valid issues from false positives, and maintain triage accuracy standards.
• Work with team members to develop and refine playbooks, dashboards, metrics, and detection strategies.
• Coordinate effectively with stakeholders to ensure a clear understanding of incidents and recommended response actions.
• Provide support during network and security incidents, assisting with resolution efforts as directed.

Qualifications

• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, high-stakes environment.
• Excellent communication and documentation abilities.
• Willingness to work flexible shifts in a 24/7 schedule.
• 1-3 years of experience working in a security operations center.

Location

Full-time onsite at 1 Technology Park, Harrisburg, PA 17110. Harrisburg is the capital city of Pennsylvania, known for its rich history and vibrant community, offering a dynamic place to work and live.

Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan.PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws. Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, andlifting upto 25 pounds, with or without reasonable accommodation. Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/and https://peaktechnical.com/ca-residents-privacy-rights/ AI Recruiting Disclosure We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.