Position: SOAR Statewide Coordinator
Reports to: Support Services Manager
Compensation Status: Full-time, hourly
Hours: Approximately 37.5 hours per week
POSITION SUMMARY:
The SOAR Statewide Coordinator is responsible for overseeing and coordinating the implementation of the SSI/SSDI Outreach, Access, and Recovery (SOAR) program across the state. This position ensures that individuals who are homeless or at risk of homelessness receive high-quality assistance with applying for Social Security Disability Insurance (SSDI) or Supplemental Security Income (SSI) benefits. The role combines direct casework with systems-level coordination, technical assistance, and collaboration with external partners to streamline and strengthen the SOAR process statewide.
ESSENTIAL JOB FUNCTIONS: Program Coordination and Oversight: Coordinate statewide SOAR program activities and ensure consistent implementation of best practices across regions and partner agencies. - Serve as the primary point of contact for SOAR-related initiatives
- Monitor statewide trends, challenges, and successes to inform program improvements.
Participant Engagement and Assessment: - Build and maintain relationships with participants, providing emotional support and encouragement throughout the application process.
- Conduct comprehensive assessments of participant needs, including mental health and physical disabilities, to determine eligibility for SOAR services.
- Assist participants in gathering necessary documentation, such as medical records, to support their application.
SOAR Application Process: - Guide participants through the preparation and submission of their SOAR application for SSI/SSDI benefits, ensuring all required documents are completed and submitted accurately.
- Collaborate with medical and social service providers to gather information and ensure participants meet the criteria for disability benefits.
- Ensure timely submission of all paperwork and advocate on behalf of participants to ensure swift processing of claims.
Case Management: - Provide ongoing case management services, including monitoring progress, offering support, and connecting participants with other social services (e.g., housing, mental health treatment, substance abuse counseling).
- Maintain detailed case notes and track participant progress using appropriate data management systems.
Collaboration and Networking: - Work closely with internal and external stakeholders, including medical providers, social workers, and community-based organizations, to ensure participants receive comprehensive care.
- Participate in regular meetings and training sessions to stay up-to-date with SOAR processes, policies, and best practices.
Advocacy and Support: - Serve as an advocate for participants during the appeals process if applications are denied.
- Provide crisis intervention and problem-solving as needed, ensuring participants remain engaged in the process and do not fall through the cracks.
Qualifications:
- Preferred Bachelor's degree in Social Work, Psychology, or a related field (or equivalent experience).
- Experience working with individuals who are homeless, have mental health or physical disabilities, or have experienced trauma.
- Knowledge of the SSI/SSDI application process and the SOAR program.
- Strong organizational, communication, and interpersonal skills.
- Ability to work independently and as part of a team.
- Compassion, empathy, and a commitment to helping vulnerable populations.
Preferred Skills: - Previous experience with case management, disability services, or social services.
- SOAR certification or experience with SOAR programs is a plus.
This role is crucial for helping individuals navigate the often-complex disability benefits system and provides a supportive and critical service to those in need.
|