Benefits:- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Flexible schedule
- Health insurance
- Training & development
- Tuition assistance
- Vision insurance
SNOC Analyst (Network & Security Operations)
About the Role
We are looking for a highly skilled SNOC Analyst with strong networking and security experience who can operate in a fast-paced, high-visibility environment. This role is ideal for someone who understands both network infrastructure and cybersecurity operations, and who is excited about leveraging AI-driven automation to improve efficiency and response capabilities.
What You’ll Be Doing
· Monitor, analyze, and respond to network and security alerts across customer environments
· Troubleshoot network issues including outages, latency, and connectivity problems
· Configure and manage firewalls, VPNs, NAT policies, IDS/IPS, and network segmentation
· Perform firewall rule reviews, optimizations, and upgrades
· Investigate security events, perform threat detection, and support incident response activities
· Conduct vulnerability assessments reviews and support remediation efforts
· Monitor system performance and proactively address infrastructure issues
· Perform patching and maintenance across network devices and servers
· Work with cloud networking environments including Azure Virtual Networks, VPN Gateway, NSGs
· Maintain accurate documentation including network diagrams, IP schemas, and change logs
· Use ticketing systems to track, document, and resolve incidents and service requests
· Collaborate with internal teams and customers to resolve complex technical issues
· Leverage AI-powered tools and automation workflows to improve SNOC operations and reporting
· Contribute to process improvement, documentation, and knowledge sharing across the team
Required Skills & Experience
· Hands-on experience with enterprise firewalls such as Palo Alto, Cisco, Fortinet, or similar
· Experience and strong understanding of SIEM, XDR, and threat intelligence platforms
· Strong understanding of TCP/IP, subnetting, VLANs, DNS, DHCP, VPN technologies, and wireless networking
· Experience with network monitoring and troubleshooting tools
· Solid experience with network performance monitoring and troubleshooting connectivity and routing issues
· Experience with cloud networking and security in Microsoft Azure
· Experience with vulnerability scanning, endpoint monitoring, and access control reviews
· Strong analytical and problem-solving skills
· Excellent documentation and communication skills
Nice to Have
· Experience working in an MSSP or SOC environment
· Exposure to tools like Microsoft Sentinel, SentinelOne, Auvik, LevelBlue or similar platforms
· Experience with automation tools or scripting (PowerShell, Python, or workflow automation platforms)
· Interest or experience in AI-driven security operations and automation