SN Implementation Specialist - Employee Center

Compensation: To $85/hr

Job Overview - ServiceNow Implementation Specialist - 34398

Our client, a healthcare organization, is seeking a ServiceNow Employee Center Implementation Specialist to support the implementation and optimization of its ServiceNow Employee Center platform. In this contract role, you'll partner with business and IT stakeholders to design, configure, and enhance employee self-service experiences that improve how employees access services, knowledge, and support. The duration of the assignment is 6 months, and there is potential for the position to convert to a full time employee role.

The ideal candidate has hands-on experience implementing ServiceNow Employee Center or Employee Center Pro, proficiency with UI Builder, and strong knowledge of IT Service Management (ITSM), Service Catalog, Knowledge Management, and workflow automation. Responsibilities include gathering requirements, configuring Employee Center, supporting integrations, participating in testing and deployment, and recommending improvements to the overall employee experience.

Candidates should have experience working in Agile environments, excellent communication and problem-solving skills, and the ability to translate business needs into scalable ServiceNow solutions. Experience with Flow Designer, IntegrationHub, Virtual Agent, AI Search, Now Mobile, JavaScript, and enterprise ServiceNow implementations is preferred. ServiceNow Certified Implementation Specialist - Employee Center and Certified System Administrator (CSA) certifications are highly desirable.

Join a collaborative team helping drive enterprise-wide digital transformation through ServiceNow.

Sherpa Benefits

Sherpa offers benefits to contract employees who meet the following criteria:

• Must be a full-time employee (30+ weekly hours/+130 hours per month) to be eligible
• Medical plan offered is BCBSNC Blue Options PPO
• Premiums will be pre-taxed
• Sherpa pays a portion of the Employee only premium for medical
• 90 day waiting period from date of hire
• Medical, Dental, and Vision plans

Additional Job Details

Workplace Policy: #li-Onsite

Seniority Level: Mid-Senior Level

Linked In Poster: #LI-PO1

About our Process

• We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
• Non-Local Candidates: Please note that you are competing with local candidates who don't require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
• Candidates for all Sherpa opportunities must be authorized to work in the United States.
• Sherpa is an Equal Opportunity Employer.