SME Management Analyst (CPIC) -Team Lead
Summary
The Senior Level Expert will lead IT Governance activities, including portfolio management,
investment management, capital planning, change management, program management,
organizational development, strategic planning, enterprise architecture, business
analysis, and performance management. This role is critical to advancing organizational
efficiency, effectiveness, and compliance with federal mandates.
Key Responsibilities
• Must provide recommendations, processes, and procedures, and support to further
define and implement an IT Portfolio Management program.
• Must provide alternate methods to manage Portfolio Management activities across
the client's IT organization with a cutting-edge solution to prepare for future benefits
of a comprehensive IT portfolio based on Government mandates.
• Recommend and provide support in the development and implementation of an IT
Portfolio Management portal/dashboard for logging, monitoring, and capturing
metrics, trends, and statistics on IT investments utilizing available tools to begin
capturing the above referenced information until a fully functional portal/dashboard
is developed and implemented for use by the client's organization.
• Provide subject matter expert (SME), research, and analytical support and prepare
appropriate presentations in support of Portfolio Management (PfM) for the client's
organization.
• Facilitate planning sessions in the overall Portfolio Program Planning and Portfolio
Management planning to include gathering data and performing data reviews, cost
analyses, and validation, drafting response to internal and external Data Calls,
audits, and internal/external auditor requests.
• Must provide PfM spreadsheets, presentations, briefings, and documents ranging
from simple to complex as required which demonstrate the above-mentioned
capabilities and bringing awareness of portfolio management governance
• into the client's IT organization.
Executes a wide range of internal processes and procedures to support the client's
Program Offices.
• Performs analysis on new and complex project related problems and create
innovative solutions involving budget, scheduling, technology, methodology, tools,
and solution components.
• Drafts technical documentation to support the client's high value assets (HVAs)
products/projects.
Gathers facts through research, interviews, and surveys to analyze the client's
business, draws conclusions, prepares final reports and gives presentations.
• Uses in-depth consultative skills and business objective and processes.
• Provide subject matter expertise by providing guidance, input, and maintenance of
the client's IT Portfolio.
• Provide support and subject matter expertise on guidance, input, processes,
procedures, and reports in alignment with the ITIL methodology.
• Participates in meetings, which may affect the budget, strategic plan, and any
potential impacts to the program.
• Conduct reviews and provide input on acquisition and administrative documents.
• Provide the PfM support staff with the necessary presentations, reports,
spreadsheets, information packages, and other required documentation deemed
necessary to present to the client's senior managers and staff with a complete
status picture of projects at any point in time. The output of the report shall include
but not limited to, schedule progress, performance metrics, resource expenditure,
and the status of current and future funding.
• Must provide support in the development and maintenance of a Portfolio
Management plan and process. This will include identifying all products,
justifications, performance measures, and all other related information needed to
manage the client's Project Portfolio.
• Draft responses to internal and external Data Calls, audits, and internal/external
auditor requests.
DESIRED EXPERIENCE
Operational application of Project Management Body of Knowledge (PM BOK)
principles.
• Organizational development analysis for resource optimization and quality delivery.
• IT Portfolio Management, strategic planning, trend analysis, and performance
measurement.
• Writing and presenting technical documentation to senior government officials.
• Capital Planning and Investment Control (CPIC) lifecycle and TBM framework.
• Enterprise Architecture analysis and strategic alignment.
• Risk analysis and mitigation strategies.
• Business and technical analysis facilitation.
• Project and portfolio management best practices and tools.
• Workflow automation and reporting using ServiceNow ITSM/ITBM.
• Compliance and service audit reporting.
• Organizational development methodologies.
• Mentoring and training facilitation.
• Articulating functional and technical needs for cross-team collaboration.
• Assessing and improving business processes.
Tools/Methodologies/Frameworks
• MS Office Suite (Outlook, Word, Excel, PowerPoint)
• MicrosoftVisio, Project, SharePoint, Power Bl
• ServiceNow
• Scaled Agile Framework (SAFe)
• DevSecOps
• Technology and Business Management (TBM)
General Skills
• Qualitative and quantitative research and analysis.
• Technical documentation (white papers, reports, presentations).
• IT strategic planning, organizational development, portfolio/program management,
IT governance.
• Status reporting (weekly/monthly).
• Meeting support (facilitation, agenda preparation, briefings, minutes, action
tracking).
• PMO support tasks.
• Flexibility and collaborative teamwork.
• Exceptional organizational and multitasking skills.
• Strong interpersonal and partnership-building skills.
• Self-starter and independent leader.
• Project planning and schedule development/maintenance.
• Excellent written and verbal communication.
• Coordination across multiple project teams; supervision of junior staff.
• PMP and/or PMI-BPA credential highly desirable.
Required Qualifications for Key Personnel
• 15+ years of subject matter expert experience establishing goals and plans that
meet project objectives in portfolio management, investment management, capital
planning, change management, program management, organizational
development, strategic planning, enterprise architecture, business analysis,
performance management and earned value management; domain and expert
technical knowledge, decision-making and domain knowledge may have a critical
impact on overall project implementation.