Small Business Portfolio Manager

Nusenda Credit Union is dedicated to excellent member service and being a great place to work. We strive to make a positive difference in the lives of our members and the communities we serve to help them achieve their financial goals. Diversity, equity, and inclusion are part of our culture and values.

As an employer of choice, we invest in people and their careers. Our competitive employee benefits include several health and wellness options, competitive 401(k) matching contributions, professional development, and tuition assistance and more!

Thank you for your interest in joining the Nusenda team!

We are currently seeking a Small Business Portfolio Manager to join our team! You will be responsible for monitoring the small business loan portfolio using a payment performance approach, underwriting, and decisioning revolving line of credit renewals to origination standards. You will also prepares Small Business Administration (SBA) guarantee packets for submission to the SBA for readiness, and reports delinquencies to Small Business Relationship Managers (SBRMs).

What youll need:

• Three to five years of similar or related experience
• Associates Degree, two-year college degree, or equivalent

Key Skills and Experience:

• Knowledge of analyzing payment trends and risk indicators using ratings, delinquency reports, exceptions, and Continuous Credit Monitoring (CCM) insights.
• Working knowledge of SBA 7(a) and 504 eligibilities, documentation, and preparing complete guarantee packets. Must be able to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution.
• Effectively communicate with internal and external customers appropriately via in person, email etc. Experience in multi-tasking, meeting strict deadlines, dealing with sensitive information, and problem resolution while providing exceptional service. Must be knowledgeable in Microsoft Office and all internal systems as affiliated with the department.

Nusenda Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.