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Posted Date 21-Jan-2026
Job ID 14474
Description and Requirements
The Role The Small Business Analyst partners with the assigned sales team to drive growth in the Under 100 markets supporting Small Business Solutions (SBS) and broader U100 initiatives. This role serves as a U100 market specialist enhancing small business operations through comprehensive analysis, strategic support, and the implementation of advanced solutions tailored to brokers, GAs, and SMBs.
This position reports to the Region Director and works closely with Account Executives in the U100 segment.
Key Responsibilities
Sales Support & Execution
Assist the sales team in developing expertise in U100 and SBS platforms.
Conduct training to increase knowledge of MetLifes U100 and SBS offerings.
Advise sales partners on value-added strategies that optimize U100 business with intermediaries and customers.
Support growth efforts to increase revenue from in-force customers and renewals.
Data Reporting & Insights
Conduct detailed analyses on small business metrics to identify trends and provide actionable insights.
Generate reports, dashboards, and visualizations that highlight broker, GA, and SMB client performance and needs.
Communicate findings clearly to key stakeholders and leadership.
Operational Excellence
Assess SBS/U100 workflows and recommend improvements for efficiency and accuracy.
Correct errors related to failed process rules, data requirements, or file layouts in partnership with internal and external teams.
Lead or support key projects that enhance SBS/U100 capabilities.
Leverage advanced tools and technology to streamline processes and improve precision.
Collaboration & Support
Partner with cross-functional teams including AE, underwriting, and operations to align analysis and strategy with U100 goals.
Prepare for sales opportunities through contract evaluation, financial analysis, and competitive positioning.
Support renewal cycles through data gathering, plan change evaluation, bundling recommendations, and offer positioning.
Execute required productivity tasks and contribute to continuous professional growth.
Perform additional responsibilities as assigned.
What You Need To Succeed
What Can Give You An Edge
About MetLife At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to make a difference in the lives of our customers.
The expected salary range for this position is $55,000. This role may also be eligible for incentive compensation under the sales plan for the position. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical, prescription drug, and vision/dental insurance, and no-cost short- and long-term disability.
We also provide:
About MetLife Recognized on Fortune magazines list of the Worlds Most Admired Companies, Fortune Worlds 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For®. MetLife, through its subsidiaries and affiliates, is one of the worlds leading financial services companies providing insurance, annuities, employee benefits, and asset management to individual and institutional customers.
With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - were inspired to transform the next century in financial services. At MetLife, its All Together Possible.
Join us MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status, although applicants and employees must be legally authorized to work in the United States, uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (protected characteristics).
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.