The Small Business Account Manager is a key team member responsible for coordinating workforce services with local businesses, promoting programs, and facilitating hiring events.
They build relationships with employers to assess staffing needs, provide career counseling to job seekers, and ensure system registration and resume posting.
The role involves market research, analyzing labor trends, and recommending improvements to achieve goals.
Skills include relationship management, compliance knowledge, data analysis, strong communication, and customer service.
Requirements are a high school diploma or GED, with preferred bachelor’s degree and relevant experience; bilingual skills are a plus.
The position requires occasional travel, physical activity, and a valid driver’s license.
Offers competitive benefits and emphasizes diversity and equal opportunity principles.