Job Summary:
Works directly with the Slot Performance Team to install, maintain, and repair all Casino-related equipment.
Available Shift
- Day Shift: 6:00 AM to 2:30 PM
Supervisory Responsibilities:
- No Supervisory Responsibilities
Duties/Responsibilities:
- Performs maintenance and repair of slot machines, slot machine parts, and other gaming related equipment
- Responsible for installation, movement, and removal of gaming related equipment
- Perform all types of diagnostics and repairs to correct mechanical, electrical, and electronic failures to the board level. Read and identify components within schematics.
- Operate hand tools, electrical test equipment, and other equipment as needed.
- Perform slot machine RAM clears/key chip and set-up of options as needed.
- Respond to repair and troubleshooting requests from slot operations and other departments
- Communicates and coordinates activities with various departments, state agencies, and vendors.
- Maintains a constant awareness of services, promotions, and events offered by Rivers Casino Portsmouth and informs guests
- Maintain knowledge of and ensure full compliance of state or internal regulations
- Maintains proper gaming logs in order to comply with state or internal regulations
- Ensures the safety and security of all guests and team members
- Ability to work flexible shifts and days of the week, including holidays.
- All other duties as assigned
Knowledge, Skills, and Abilities:
- Excellent verbal and written communication skills.
- Proactive and independent with the ability to take initiative.
- Ability to communicate in English verbally and in written format with Team members and guests
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions and decimals
- Ability to successfully fulfill the pre-employment process
- A thorough knowledge of repair and maintenance procedures, slot machine installation, table games equipment repair, and maintenance.
- A thorough knowledge of casino management systems
- Ability to consistently work with hand tools and electrical equipment.
- Ability to operate a personal computer system.
- The ability to maintain discretion in handling confidential information.
- The ability to interpret and follow instructions from technical manuals.
Minimum Education and Experience Requirements:
- Must be 21 years of age or older
- High school diploma or equivalent
- 1-2 years of experience in maintenance or repair experience
Certifications, Licenses, and/or Registrations:
- Gaming license/registration as required by the Virginia Lottery.
Physical Requirements:
- Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust
- Ability to lift, carry, push, pull or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance.
- Ability to use hands to handle or feel objects, tools, or controls, and reach with hands and arms.
- Ability to work in an environment with moderate to loud noise, bright lights, smoke, and dust