Slot Service Representative PT

SUMMARY: Responsible for consistently providing a high degree of prompt, considerate and courteous guest service by means of acknowledgement and accommodations.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Offers accessibility to all Guests by constantly monitoring all areas of the casino floor.
• Maintains a sufficient amount of currency in their possession to accommodate reasonable requests for change at any given time.
• Generates and verifies hand pays.
• Demonstrates proficiency and accuracy when performing transactions with money and/or filling out required paperwork.
• Replaces printer paper in the slot machines.
• Performs minor machine maintenance (bill validator jams, replacing light bulbs, reel tilts, LCD box communication failures), and addresses minor ticket issues.
• Helps keep areas clean and free of debris.
• Performs other duties as assigned.