Slot Service Representative FT

SUMMARY: Responsible for consistently providing a high degree of prompt, considerate and courteous guest service by means of acknowledgement and accommodations.

Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)

• Offers accessibility to all Guests by constantly monitoring all areas of the casino floor.
• Maintains a sufficient amount of currency in their possession to accommodate reasonable requests for change at any given time.
• Generates and verifies hand pays.
• Demonstrates proficiency and accuracy when performing transactions with money and/or filling out required paperwork.
• Replaces printer paper in the slot machines.
• Performs minor machine maintenance (bill validator jams, replacing light bulbs, reel tilts, LCD box communication failures), and addresses minor ticket issues.
• Helps keep areas clean and free of debris.
• Performs other duties as assigned.

Mandatory Requirements:

• Must be at least 21 years old.
• Must possess a high school diploma, G.E.D. or equivalent.
• Previous slot/casino experience is preferred.
• Must have cash-handling experience.
• Must have ability to pass a basic math test.
• Must be able to perform effectively in a fast-paced environment for the full duration of shift.
• Must be able to pass a mandatory drug test.
• Must be able to obtain a valid gaming license.
• Must provide evidence of employment eligibility in the U.S.
• Must be able to communicate proficiently in English.

Physical Demands:

• Must be physically able to perform all job requirements.
• Must be able to lift 25 pounds and occasionally more with assistance.

Work Environment:

• Must be able to work in a non-smoke free environment.
• Must be able to work in a noisy environment.
• Must be able to work all shifts, weekends, holidays, and special events.