Position: CRED NYC Program Director, SkillSpring
Location: Multiple Sites in Manhattan & the Bronx
Salary Range: $100,000 per annum
Reports To: SkillSpring Senior Director
About SkillSpring:
SkillSpring, a workforce development program of The New Jewish Home, has supported New York City youth and young adults from under-resourced schools and communities in pursuing careers in health care since 2006. By training the next generation of high-quality, culturally competent health care professionals, SkillSpring generates excitement and enthusiasm for careers serving older adults.
Position Overview:
The New Jewish Home's SkillSpring program seeks a dynamic, mission-driven Program Director to lead the implementation of our Community Resources for Employment and Development Program ("CRED NYC") Program. The Program Director will oversee all aspects of daily operations, supervise a multi-disciplinary team, serve as the primary liaison to the NYC Department of Youth and Community Development (DYCD), and ensure the program aligns with SkillSpring's trauma-informed, equity-centered approach to workforce development.
This full-time role requires experience managing workforce programs for young adults facing systemic barriers such as community violence, housing instability, and long-term unemployment.
Key Responsibilities:
- Lead the design, coordination, and execution of all CRED NYC program components, including outreach, healthcare training, career readiness, case management, clinical internships, and placement.
- Supervise and support a multidisciplinary team of case managers, training instructors, job developers, outreach specialists, and mental health professionals.
- Serve as the primary liaison to DYCD, ensuring compliance with all contractual requirements, performance benchmarks, and reporting standards.
- Oversee data systems, monitor participant progress, and drive quality improvement through regular review of metrics, case conferencing, and stakeholder feedback.
- Partner with SkillSpring's Senior Director and TNJH's Development, Finance, and HR teams to support program integration, fundraising, budgeting, and compliance.
- Cultivate and maintain strategic relationships with employer partners, training providers (including Lehman College), and community-based organizations such as East Side House Settlement and Fair Futures.
- Represent SkillSpring in high-level meetings with DYCD, TNJH leadership, elected officials, and funders; attend workforce convenings, peer learning networks, and CRED NYC cohort gatherings.
- Support curriculum development across key areas including trauma-informed practice, eldercare, professional skills, and participant empowerment.
- Contribute to strategic planning and fundraising by supporting proposal development and government grant renewals.
- Maintain a flexible schedule including occasional evenings and weekends to accommodate community outreach, employer engagement, and special events.
- Ensure a culturally responsive and inclusive environment for participants and staff.
Qualifications:
- Bachelor's Degree required; Master's Degree preferred in Education, Public Administration, Social Work, Marketing, or a related field.
- Minimum of 5 years of experience supervising staff and managing workforce or youth development programs.
- Demonstrated success in contract compliance, partnership management, and staff leadership.
- Familiarity with DYCD-funded programs and/or New York City's workforce development landscape strongly preferred.
- Passion for working with opportunity youth and adults impacted by systemic inequities.
- Ability to work collaboratively in a fast-paced environment with multiple stakeholders.
Physical Demands:
- The role requires normal mental and visual attention, along with manual coordination.
- Work is performed in lighted, heated, and ventilated areas, with occasional interruptions to workflow.
- Duties involve regular periods of sitting, standing, or walking and the ability to work at a computer for sustained periods.
- Ability to lift and/or move up to 25 pounds.
- Travel to all TNJH campuses and program sites is required.
Compensation and Benefits:
The New Jewish Home provides a competitive salary range, and the actual salary will depend on factors such as experience, education, and organizational need. Our benefits package includes:
- Medical, Dental, and Supplemental Vision plans
- 401(k) retirement plan
- Vacation, Holiday, and Sick leave
- Short Term Disability insurance
- Basic Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care, Commuter, and Dependent Care Flexible Spending Accounts
- Access to a portion of your paycheck before payday through our partnership with RAIN