Ski Boot Fitter

Big Sky Resort’s Retail Team is seeking responsible, motivated, and detail-oriented individuals with a passion for boot fitting and guest service. Responsibilities: Provide professional boot fittings for guests of all ability levels in Big Sky Sports or Peak Pros Outlets.

Overview:

 

Big Sky Resort’s Retail Team is seeking responsible, motivated, and detail-oriented individuals with a passion for boot fitting and guest service. While previous boot fitting experience and a basic understanding of biomechanics are preferred, they are not required. Training is provided, including custom footbed construction and boot fitting techniques. A general knowledge of current ski boot models and related products is a plus.

Responsibilities:

• Provide professional boot fittings for guests of all ability levels in Big Sky Sports or Peak Pros Outlets
• Apply training to assess needs and recommend appropriate boots, liners, or modifications
• Maintain a friendly and knowledgeable presence with every guest interaction
• Utilize available tools and resources to create lasting customer relationships and drive sales
• Keep work area clean, organized, and guest-ready at all times
• Stay up to date on resort knowledge, including activities, services, and surrounding area points of interest
• Required to preform all functions of a retail sales associate

Qualifications:

• Strong interpersonal and communication skills
• Ability to multitask and work both independently and within a team
• Sales or customer service experience preferred
• Detail-oriented with the ability to retain product knowledge and technical information
• Comfortable working in a fast-paced environment with high guest volume

Physical Requirements:

• Stand and walk for extended periods to provide sales floor support

• Sit for extended periods of time when boot fitting

• Frequently bend, squat, kneel, and reach overhead

• Ability to lift, push or pull at least 35 pounds

• Carry products, tools, and boxes up and down stairs

• Use tools such as grinders, heat guns, and other boot fitting equipment

• Comfortable climbing ladders

All full time seasonal team members can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly team member events