| Location | Lake Geneva, WI |
If you're eager to showcase your talents at a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We seek a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Administration Supervisor at the Grand Geneva Resort & Spa, you will provide supervision to office staff, provide customer assistance, answer phones, file, data entry, and assist cashiers.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.
What will you be doing?
Supervise office staff
Answer phones in a courteous and professional manner
Handle money and financial payment for services and goods
Data entry using Microsoft 365 and SMS applications
Assist guests with any needs or challenges
Assist cashier staffing as needed
Must be willing to help with a variety of duties in and around the chalet
Perform other duties as assigned
What do you bring to the role?
Any combination of education, training or experience that provides the required knowledge, skills and abilities
High School Diploma or GED preferred but not required
Prior supervisor experience
Previous experience using Microsoft 365 applications
Prior SMS programs training
Prior Office experience
Good customer service, organization, and communication skills required
Enjoy working with the general public
Take direction well
Good cash handling skills
Be able to tolerate extreme weather conditions
Must have basic computer knowledge
Must have a flexible schedule including but not limited to nights, weekends and holidays
What's in it for you?
A free, well-balanced meal every shift
Discounted gym membership
Room discounts at Marcus Hotels & Resorts
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
"Two for one" movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Early wage access
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
Additional Information