Overview:
Under the direction of the Director, the Medical Group Site Supervisor is responsible for the day to day operations of assigned medial practice clinics.
Responsibilities:
- Oversees / coordinates daily operation of assigned practices
- Works / collaborates with physicians(s) to assure that operations are efficient
- Completes assigned work as scheduled in allotted time frame
- Engages in departmental/hospital committees, PI projects, educational offerings to peers, mentoring/precepting of new team members
- Attends staff meetings, completes required competencies and mandatory education as assigned.
- Conducts regular review of facilities for EOC surveys
- Ensure staff complies with all UF CFH Polices, OSHA, HIPAA, and other regulatory standards; ensures that all licenses and permits are current, and updates as needed
- Ensures excellent patient/customer service as measured by departmental service scores. Conducts regular rounding on patients/ customers, and staff. Utilizes service recover as necessary.
- Serves as a floater for clinic when needed to fill vacancies as needed and within scope of position
- Engages staff and creates a positive team environment in the clinic, is fair and consistent in policy application and corrective action
- Well versed in CMS incentive payment programs to ensure compliance for employed physician practices
- Provides staff education for all new employees and educates as needed for current employees
- Tracks and submits list of supplies needed for outpatient clinics maintaining financial responsibilities of budgets
- Completes other duties as requested/assigned
Qualifications:
Education:
- Highschool Graduate or equivalent
Licensure/Certification/Registration:
- Preferred certification or registration as a Medical Assistant, but not required Special Skills/Qualifications/Additional
Training/Experience Required:
- Must be able to read, write, speak and understand English