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Site Specialist

Varite, Inc

  • Ann Arbor, MI
  • 5 days ago
  • $18–$20 Per Hour

Highlights

Depending on the area of the building, personal protective equipment may need to be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.

Numbers & Facts

LocationAnn Arbor, MI
Salary$18–$20 Per Hour

Description

Pay Rate Range: $18.00 $20.00/hr. on W2
How do we make an impact?
  • Unity Lab Services provides a single source for integrated lab service, support, and supply management.
  • Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.
What will you do?
  • Receive, sort, document, monitor and deliver lab supplies, packages, samples, and mail.
  • Support dock operations, vendor escorts, scheduled deliveries, and rush requests.
  • Pick up, wash, sterilize, inspect, and return laboratory glassware and equipment.
  • Maintain clean and organized work areas, docks, storage spaces, and service areas.
  • Assist with hazardous waste container collection and related documentation.
  • Manage gas cylinders, garments, and related inventory needs.
  • Perform routine eyewash and safety shower inspections.
  • Maintain accurate logs, records, service metrics, and reports.
  • Follow all safety procedures, standard operating procedures, and University guidelines.
  • Proactively connect with the lead team to address customer concerns within established resolution timeframes.
  • Engage in process improvement activities
  • Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required.
  • May perform other responsibilities as assigned by management.
How will you get here?
Education:
  • High school diploma or equivalent required.
Experience:
  • 1 year of related experience within a laboratory setting or customer service is preferred.
Knowledge, Skills, Abilities:
  • Able to read, write, and speak English fluently
  • Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding the company's value
  • Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.
  • Possesses operating skills to use handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
  • Demonstrates the ability to understand the complexity of various work environments and work safely following all policies and procedures.
  • Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
  • Uses organizational skills to multi-task and meet due dates as needed.
Physical Requirements / Work Environment:
  • Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)
  • Depending on the area of the building, personal protective equipment may need to be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
  • Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
  • Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
  • Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
  • Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
  • Ability to work overtime as needed.

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