Site Reliability Engineer

Job Title: Technology & Information Architectures - Performance & Reliability Engineer

Location: Richfield, MN (Hybrid, Local Required)

Duration: Contract - 8 months

Pay Range: $70/hr - $74.07/hr (W2)

Job ID: 374053

Worksite: 7601 Penn Ave. S., Richfield, MN 55423

Product Level: 9

Visa Restrictions: Candidate must be legally authorized to work in the U.S.

Vaccination Requirement: No

Travel/Expenses: No client-paid travel or expenses

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Performance & Reliability Engineer to join our team. The ideal candidate will have strong experience in SRE, DevOps, and production support for high-availability systems and a proven ability to monitor, troubleshoot, and improve reliability and performance across Dotcom applications.

Responsibilities:

• Handle incidents and pager alerts for business-critical applications.
• Identify and resolve issues related to Dotcom applications, services, and resources.
• Monitor system health and performance with attention to SLOs and SLIs.
• Perform system monitoring and log analysis to support incident response.
• Collaborate with developers and QA to resolve deployment defects.
• Ensure compliance with security and change management standards.
• Provide on-call and production support on a 24x7 rotation.
• Act as a technical subject-matter expert for Dotcom technologies and applications.

Required Skills & Qualifications:

• 3-5+ years in Site Reliability Engineering, DevOps, or Production Support.
• Experience supporting production systems with high availability requirements.
• Strong understanding of incident response, monitoring, alerting, SLOs, SLIs, and error budgets.
• Basic automation and scripting skills in Python, Bash, or similar.
• Practical understanding of React/Next.js performance concepts.
• Familiarity with GraphQL APIs and common performance issues.
• Ability to troubleshoot end-to-end request flows across frontend and backend.
• Experience working in AWS-based environments.
• Understanding of CDN behavior and caching strategies.
• Exposure to microservices and distributed systems.
• Bachelor of Science in Computer Science, Information Technology, or related field.

Preferred Skills:

• Experience supporting customer-facing, high-traffic web applications.
• Awareness of performance and reliability expectations for retail and eCommerce platforms.
• Exposure to peak traffic scenarios such as sales events and promotions.
• Knowledge of the retail industry.

Work Arrangement:

• Hybrid schedule at Richfield, MN office. Local candidates required.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.