General Information Req # WD00096062 Career area: Software Engineering Country/Region: United States of America State: North Carolina City: Morrisville Date: Friday, March 6, 2026 Working time: Full-time Additional Locations:
Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the worlds largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovos continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovos world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements About Our Team Lenovo is building Quantum, a next-generation hybrid AI platform that spans Windows, Android, and cloud. As part of this initiative, we are growing the reliability engineering organization that powers Qira, Lenovos cross-device Personal AI. We are hiring Site Reliability Engineers (SREs) to strengthen the reliability, observability, and operational excellence of Qiras AI systems across device, edge, and cloud. Depending on your strengths, you may be aligned to areas such as Observability, Operations, or Service Reliability. Qira works with the speed and creativity of a startup inside Lenovo - youll help build foundational systems with clarity, ownership, and modern engineering practices.
Location: On-site in Chicago, IL. Hybrid (3 days on-site, 2 days remote)
What You Might Work On As an SRE, you may be responsible for a subset of the following, depending on team placement and skill alignment:
Reliability & Systems Engineering
Support the reliability, availability, and performance of distributed systems across cloud, edge, and device environments.
Help define, measure, and monitor SLIs and SLOs for core Qira services.
Identify reliability risks and collaborate with senior engineers on mitigation plans.
Operational Excellence
Participate in on-call rotations and assist with incident response and post-incident reviews.
Contribute improvements to runbooks, automation, and tooling that reduce alert noise and operational toil.
Help enhance detection, alerting, and response workflows.
Observability & Insight
Implement and improve telemetry using OpenTelemetry, Grafana, and related tools.
Build dashboards and tools that improve visibility into system health and AI service behavior.
Ensure observability data is complete, accurate, and actionable.
Deployments & Change Safety
Support safe, reliable deployment workflows including canaries, staged rollouts, and automated rollbacks.
Assist in improving CI/CD systems and deployment tooling.
Collaboration & Best Practices
Work closely with senior SREs, DevOps engineers, AI/ML teams, and platform engineers.
Contribute to reliability reviews, operational readiness checks, and cross-team projects.
Advocate for modern SRE and DevOps practices within the organization.
Basic Qualifications
Preferred Qualifications
What Success Looks Like
The base salary budgeted range for this position is $120K - $150K. Individuals may also be considered for bonus and/or commission. Lenovos various benefits can be found on www.lenovobenefits.com.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
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