Site Reliability Engineer - Intern (Data Platform, Computer Platform) - 2027 Start

The Computer Platform team builds and operates the large-scale, high-performance data infrastructure that supports business needs across the company. We focus on the reliability, scalability, and efficiency of core data platforms, including big data services, query engines, and next-generation analytical databases.

Our work spans ensuring the stability of critical internal data products and advancing high-performance database technologies that serve both internal stakeholders and external partners, through continuous innovation in architecture, performance optimization, and cloud-native infrastructure.

You will help enable real-time, data-driven decisions on massive-scale datasets, and shape the next stage of the platform's technical direction.

Program Intern (Conversion-Oriented): for graduating students who are looking for full-time conversion as the primary objective.

Our Compute Platform SRE team supports all Big Data services and products across the company. We are a newly established team and waiting for talents like you to shape the team's future together. We are responsible for the reliability of all the company's major data warehouse products, services, and query engines. We serve business needs across domains within ByteDance. We look forward to welcoming you to the team.

We are actively exploring how to deeply integrate traditional search engine technologies with Large Language Models (LLMs) to enhance the ByteDance Search experience and pioneer new search paradigms. You will have the opportunity to work on challenging problems at the intersection of information retrieval, machine learning, natural language understanding, recommendation systems, and large-scale distributed systems.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Candidates who pass resume screening will be invited to participate in Our Company's technical online assessment.

Responsibilities:

• Responsible for the reliability of all ByteDance major data warehouse products, services, and query engines, such as ClickHouse, Spark, Presto, Doris, etc.
• Uphold Service Level Agreements (SLAs): Ensure that all service level objectives and agreements from ByteDance's Data Platform services are met. Respond promptly to any system outages or issues.
• Continuous Performance Optimization: Analyze service performance and reliability patterns to identify potential performance bottlenecks. Implement proactive measures to prevent service disruptions. Work with development teams to optimize application performance, ensuring that services run efficiently and that resources are utilized effectively.
• Incident Management: Lead efforts to troubleshoot and resolve service incidents and postmortems. Coordinate with cross-functional teams to manage and mitigate service-impacting events.
• Infrastructure Automation: Automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality.
• Collaboration: Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
• Capacity and Demand Planning: Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
• Stay Updated: Keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.Minimum Qualifications:
• Currently pursuing a Bachelor's degree in Computer Science or a related technical discipline.
• In-depth understanding of Linux, computer networking, and databases. Proficient in common SRE/DevOps open-source toolsets, system monitoring tools, and container orchestration platforms like Kubernetes.
• Experience or familiarity with open-source or commercial technologies such as ClickHouse, Hadoop, Doris, Spark, Presto and Kubernetes.
• Strong coding skills in at least one scripting or programming language, including but not limited to Python, Shell, Java, Go, etc.

Preferred Qualifications:

• Currently pursuing a Master's degree in Computer Science or a related technical discipline.
• Excellent problem-solving skills and the ability to think critically.
• Strong written and verbal communication skills, with a great customer-first mindset. Strong sense of ownership and easy to collaborate with.