Site Reliability Engineer, Compute Platform

Team Introduction Our Compute Platform SRE team supports all Big Data services and products across the company. We are a newly established team and waiting for talents like you to shape the team s future together. We are responsible for the reliability of all the company s major data warehouse products, services, and query engines. We serve business needs across domains within TikTok. We look forward to welcoming you to the team.

Responsibilities:

• Responsible for the reliability of all TikTok s major data warehouse products, services, and query engines, such as ClickHouse, Spark, Presto, Doris, etc.
• Uphold Service Level Agreements (SLAs): Ensure that all service level objectives and agreements from TikTok s Data Platform services are met. Respond promptly to any system outages or issues.
• Continuous Performance Optimization: Analyze service performance and reliability patterns to identify potential performance bottlenecks. Implement proactive measures to prevent service disruptions. Work with development teams to optimize application performance, ensuring that services run efficiently and that resources are utilized effectively.
• Incident Management: Lead efforts to troubleshoot and resolve service incidents and postmortems. Coordinate with cross-functional teams to manage and mitigate service-impacting events.
• Infrastructure Automation: Automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality.
• Collaboration: Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
• Capacity and Demand Planning: Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
• Stay Updated: Keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering. Minimum Qualifications
• Bachelor s Degree or above, in Computer Science, Engineering, or a related field. Passionate about computer science and Internet technology.
• In-depth understanding of Linux, computer networking, and databases. Proficient in common SRE/DevOps open-source toolsets, system monitoring tools, and container orchestration platforms like Kubernetes.
• Experience or familiarity with open-source or commercial technologies such as ClickHouse, Hadoop, Doris, Spark, Presto and Kubernetes.
• Strong coding skills in at least one scripting or programming language, including but not limited to Python, Shell, Java, Go, etc.
• Excellent problem-solving skills and the ability to think critically.
• Strong written and verbal communication skills, with great customer-first mind set. Strong sense of ownership and easy to collaborate with.