Site Reliability Engineer

Artech LLC

  • Charlotte, NC
  • 30+ days ago

    Highlights

    Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems. Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents.

    Numbers & Facts

    LocationCharlotte, NC

    Description

    Location:

    Charlotte, NC

    Salary Range:

    Competitive, based on experience

    Introduction

    We are seeking a highly skilled and experienced professional to join our team as a Site Reliability Engineer III. This role involves collaborating with cross-functional teams to ensure the reliability and performance of critical systems. The ideal candidate will have a strong technical background and a passion for improving system efficiency and reliability.

    Required Skills & Qualifications

    • Experience with APM tools such as DynaTrace.
    • Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
    • Knowledge of containerization technologies (Docker, Kubernetes) and orchestration tools.
    • Knowledge in monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk.
    • Prior experience designing and supporting Enterprise applications.

    Preferred Skills & Qualifications

    • Expertise in APM tools, i.e., DynaTrace.
    • Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues.
    • Excellent communication and collaboration skills to work effectively with cross-functional teams.
    • Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.).
    • Strong attention to detail and ability to work in a fast-paced, dynamic environment.
    • Prior work experience at client or in client's industry.
    • Applicants must be able to work directly for Artech on W2.
    • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
    • Strong knowledge of Linux/Unix systems and command line tools.
    • Proficiency in scripting languages such as Python, Shell, or Perl.

    Day-to-Day Responsibilities

    • Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems.
    • Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues.
    • Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
    • Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents.
    • Automate repetitive tasks and processes to improve efficiency and reduce manual intervention.
    • Create and maintain documentation for system architecture, configuration, and troubleshooting procedures.
    • Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards.

    Company Benefits & Culture

    • Comprehensive health, dental, and vision insurance.
    • Flexible work schedule and remote work options.
    • Opportunities for professional growth and development.

    For immediate consideration please click APPLY to begin the screening process.

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