Overview
The Site Manager is a key leader responsible for ensuring that clients receive high-quality care and that the facility runs efficiently. This role includes supervising staff, managing day-to-day operations, and maintaining a clean, safe environment for all clients and employees.
Primary Responsibilities
Leadership & Operations
- Direct the daily activities and functions of the site.
- Ensure all procedures and contract requirements are followed.
- Guide, coach, and evaluate Site Support staff; address performance concerns when needed.
- Manage staff schedules to support coverage and productivity; verify timecards.
- Oversee completion of weekly site reports and required logs for the Logistics Team.
- Track and manage inventory and supplies.
- Maintain organized and accurate digital and physical documentation.
Client Services
- Lead the intake and exit process for clients.
- Establish appropriate food safety practices and ensure staff follow them consistently.
- Conduct regular walkthroughs and check-ins with clients to support safety, hygiene, and well-being.
- Oversee the system for client property storage and retrieval.
Transportation Oversight
- Approve and monitor all transportation provided to clients by staff.
- Ensure vehicles remain in good condition and communicate maintenance needs to the Logistics Team.
Facility Management
- Maintain a clean, orderly, and safe facility environment at all times.
- Oversee and assist with routine cleaning tasks such as sweeping, mopping, vacuuming, and trash removal.
- Monitor site needs including water, waste service, landscaping, and other operational essentials.
- Partner with the Logistics Manager and Maintenance Manager to complete repairs, improvements, and supply requests promptly.
- Perform additional duties as assigned by leadership.
Qualifications
Minimum Requirements
- High school diploma or equivalent.
- At least 2 years of relevant work experience.
- Basic computer competency, including email and spreadsheets.
- Valid California Driver’s License and ability to meet insurance requirements.
Preferred Skills but not Required
- Bilingual Spanish/English.
- Familiarity with Microsoft Office programs such as Outlook, Word, Excel, and Teams.
- Experience working at a recuperative facility/homeless shelter is a plus.