Site Manager – Supportive Housing (temp to hire) | San Francisco, CA
We are partnering with a well-established San Francisco nonprofit dedicated to providing supportive housing and wraparound services to formerly unhoused residents to find an experienced Site Manager for a direct hire opportunity.
About the Role The Site Manager oversees all aspects of daily operations at an assigned supportive housing property in San Francisco. This is a hands-on leadership role responsible for property operations, resident relations, staff supervision, and regulatory compliance. The Site Manager reports to the Regional Property Director and leads an on-site team including a Maintenance Supervisor, Assistant Site Manager, and Desk Clerks.
ESSENTIAL FUNCTIONS
Property Operations
- Manage the day-to-day operations of the assigned property, ensuring compliance with HomeRise policies and housing regulations.
- Oversee lease agreements, including Housing Quality Inspections (HQIs), rent calculations, subsidy tracking, and tenant certifications.
- Coordinate with the Maintenance Supervisor to address repairs, preventive maintenance, and work orders promptly.
Resident Relations
- Foster a supportive and professional relationship with residents to promote housing retention and satisfaction.
- Address resident concerns, mediate conflicts, and enforce house rules and lease terms.
- Work with resident services staff to provide resources and reduce barriers to stability.
Staff Supervision and Leadership
- Supervise the Maintenance Supervisor, Assistant Site Manager, and Desk Clerks, ensuring high performance and adherence to job expectations.
- Provide training, mentorship, and professional development opportunities for staff.
- Conduct regular team meetings to align on operational priorities and address challenges.
Administrative Responsibilities
- Prepare and submit accurate monthly, quarterly, and annual reports, including occupancy, demographic, and subsidy data.
- Manage rent collection and subsidy payment requests, ensuring compliance with funding agency requirements.
- Maintain organized records of leasing and maintenance activities.
Maintenance Oversight
- Work with the Maintenance Supervisor to implement and monitor preventive maintenance plans.
- Ensure the property is well-maintained, addressing physical deficiencies promptly.
- Monitor the maintenance team’s performance and adherence to safety procedures.
Emergency Response
- Serve as the primary on-call contact for building and resident emergencies during non-scheduled hours.
- Collaborate with the Regional Property Director to refine emergency response protocols and procedures.
SUPERVISORY RESPONSIBILITY
- Direct Reports: Maintenance Supervisor, Assistant Site Manager and/or Desk Clerks
- Indirect Reports: Janitors and Front Desk Clerks
Qualifications
- Minimum 3 years of property management experience, preferably in supportive or affordable housing
- Supervisory experience managing on-site property staff
- Knowledge of SF housing regulations, fair housing laws, and compliance requirements
- Tax Credit and/or Public Housing Authority experience a plus
- Tax Credit Certification preferred (or ability to obtain within 6 months)
- Proficiency in Microsoft Office Suite
- Valid California Driver's License required
Compensation & Details
- Starting salary: $37,35/hour
- Full-time, Monday–Friday | 8am–4pm or 9am–5pm
- On-call rotation for after-hours emergencies
- Excellent benefits package including 100% employer-paid health insurance, 403(b) with employer match, generous PTO, and more