Site Manager

Job Title: Site Manager                                                         FLSA Classification: Exempt

Department/Location: Operations/KLS                           Salary Grade/Range:

Reports to: Director of Operations                                    Effective Date: April 1, 2025

Approved by: Erasmo Enriquez                                           Supervisory Responsibilities: Yes

Job Summary:  

The Site Manager provides general quality guidance to all managers and supervisors in accordance with the Quality manual.  Provide essential training and resources.  Solicits input from Production Control Manager, Business Unit Manager, and Quality Manager to improve quality and make sound decisions regarding quality issues.  Ensuring the GAA Quality System is established, implemented, improved, and maintained to the current revision status at our other GAA facilities.  The Site Manager is accountable for the safe, efficient, and economical operation of the facility and equipment. The Site Manager is responsible for directing the daily activities of the warehouse, including labor scheduling, supervision, and proper utilization of space, equipment, and manpower.

Duties/Responsibilities: (Essential functions)

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Operations

Develop and direct programs to ensure the efficient and cost-effective operation and utilization of the facility.  Plan and schedule all distribution services, including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities, to ensure customer requirements are met efficiently.  Direct and oversee job assignments and plan daily labor schedules.  Plan long-range labor needs based on sales forecasts and input from management.  Make recommendations to senior management on programs to improve operations.

Layout

Develop a space utilization plan to meet prescribed cost and service standards.  Monitor the space layout plan to ensure it continues to meet company standards.  Develop and implement an effective product locator system and update, as necessary.

Labor Management

Direct the operations of the warehouse supervisory personnel to achieve prescribed objectives.  Develop and maintain a productive work team by creating programs for hiring, training, and professional development.   Match the skill and background of personnel to the work required.  Apply sound communication and motivational techniques, create programs to supervise, counsel, and discipline subordinates.   

Shipping/Receiving

Assure that customer orders are picked up and shipped in a timely fashion within prescribed cost levels.  Develop and implement an effective receiving operation that minimizes cost and ensures receiving paperwork is processed accurately and promptly.

Budgeting/ Reporting

Participate in the preparation of budgets, revenue analysis, and account analyses.  Ensure the accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding warehouse operations.

Key Duties and Responsibilities

• Staffing.
• Employee development.
• Warehouse operation, maintenance of the facility and equipment.
• Implementation of safety, security, housekeeping, and sanitation programs.
• Budgeting.

• Customer Service.

• Deal with quality issues in an efficient manner.
• Provides a detailed analysis of defects.
• Initiates action to prevent and stop the production of non-conforming products.
• Recommend improvements for plant processes, equipment, and facilities, which would improve the overall product quality.
• Issue Quality Alerts and Bulletins to appropriate departments when necessary.
• Takes action to quarantine suspect material/product.
• Protects and communicates the customers’ quality standards.
• Acts as Customer Service Representative for quality and performs problem-solving and corrective action analysis reporting.
• Protects and communicates the customers’ quality standards.
• Regularly reports on the performance of the quality system for management review.
• Assists with audits.
• Submits budgetary information to track and control expenditures.

• Ensure the safety of all personnel, equipment, and property.
• Ensure Continuous Improvement of Philosophy.
• Responsible for day-to-day quality decisions regarding products on the floor.
• Responsible for ongoing maintenance of failure mode and effect analysis.

 Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies:

Accountability, Attention to Detail, Customer Focused, Initiative, Integrity, External and Organizational Awareness, Decision Making, Persuasiveness, Results Driving, Oral and Written Communication, Quality Focused, Financial Awareness, Planning and Organizing, People Development, Conceptual Thinking, Data Analysis, Adaptability, Interpersonal Skills, Self Confidence, Health & Safety, and Teamwork.

Qualification Requirements/Education/Skills/Abilities:

• College Degree Preferred.

• 3-5 years’ direct experience in a similar position.
• Experience in warehousing management and a broad knowledge of warehouse operations are necessary. 

• A broad range of management skills is required, with particular emphasis on leadership, supervision, motivation, communication, and planning.

• Must work safely and adhere to all company and customer safety policies and procedures, and comply with necessary PPE as required.
• Must have regular and predictable attendance.
• Must be willing to work overtime when needed.
• Must have a good working relationship with team members of all levels. 

• Must possess a positive teamwork attitude and get along well with others.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Working conditions are normal for a production-based manufacturing environment and/or logistics/distribution center/warehouse environment including exposure to changing building temperatures and noise exposure. Work may or may not include operating material handling equipment depending on your role, bending, stooping, reaching, and climbing.

Physical Requirements:

The physical demands described here are representative of those required to perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift, bend, stoop, reach, and climb.
• Must be able to lift up to 30 pounds unassisted.
• Must be able to stand for up to 10 hours per day and do overtime as required.
• Ability to deal with stress associated with meeting multiple deadlines and demands.

Travel Required: Ability to travel domestically and internationally to support GAA business activities as needed.

Employee Signature______________________________________ Date__________________

Revision History

______________________________________________________________________________

Section                             Changes Made           Date                           Revision     Revision Editor   

Initial                                Creation                          04/01/2025                     01                S.Collenton

Parag. & rev.hist.       Added                         05/21/2025                 02                   T.Grayson  

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