Site Coordinator

Site Coordinator

Rocky Mount, North Carolina

2nd Shift | 4:00 PM – 12:30 AM

Contract Opportunity

$24–$26 per Hour

Position Highlights

• Contract opportunity
• 2nd shift: 4:00 PM – 12:30 AM
• Benefits begin Day 1
• Paid time off (PTO)
• Paid holidays
• Customer-site position

Position Summary

Reliance One, Inc. is hiring a Site Coordinator for one of our trusted clients in the manufacturing and industrial technology space.

Do you enjoy solving technical problems, building strong customer relationships, and helping keep manufacturing operations running smoothly? If you're someone who can think critically, communicate effectively, and serve as a trusted technical resource, this could be a great opportunity for you.

Reporting directly to the Site Manager, the Site Coordinator will serve as the primary Reliance One representative at the customer site, partnering closely with the customer's manufacturing team to support assembly tool operations.

This is more than a traditional repair technician role. You will work alongside the customer's tool repair specialists, providing technical guidance, troubleshooting expertise, and recommendations to help diagnose issues, improve tool performance, and minimize production downtime.

How You'll Make an Impact

• Partner with the Customer: Build strong relationships with production, maintenance, and tool repair teams while serving as the on-site technical resource.
• Respond to Production Issues: Provide timely technical support during line disruptions, helping diagnose problems and recommend solutions to minimize downtime.
• Advise on Tool Troubleshooting: Collaborate with the customer's tool repair specialists by assisting with diagnostics, interpreting fault codes, and recommending repair procedures and corrective actions.
• Support Tool Performance: Assist with tool installations, configuration, software updates, and optimization to ensure equipment performs reliably and efficiently.
• Promote Preventive Maintenance: Recommend maintenance best practices, monitor tool health, and identify opportunities to improve reliability and reduce unplanned downtime.
• Communicate Effectively: Keep customers informed, coordinate with internal Reliance One teams when additional support is needed, and ensure issues are resolved promptly.
• Support Continuous Improvement: Identify opportunities to improve equipment performance, troubleshooting processes, and overall customer support.

Qualifications

• 2–3 years of experience in a production environment with manufacturing automation, assembly tooling, or data collection systems
• Strong mechanical aptitude and troubleshooting abilities
• Ability to read and comprehend technical schematics
• Proficiency with Microsoft Office
• Familiarity with networking and database systems
• Strong communication and customer service skills
• Ability to work effectively with production, maintenance, and technical teams
• High school diploma or GED required
• Ability to lift up to 60 pounds
• Ability to work 2nd shift, Monday through Friday, with schedule flexibility as operational demands require

Why This Opportunity?

If you enjoy being the technical expert customers rely on, collaborating with cross-functional teams, and solving equipment challenges in a fast-paced manufacturing environment, this is an opportunity to put your technical and problem-solving skills to work.

Equal Employment Opportunity Commission (EEOC) Statement

Reliance One, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any kind, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

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